



The golden quarter is traditionally the most lucrative time of year for retail. But, hot off of the heels of one of the most turbulent times in modern retail history, what lies in store for retailers during golden quarter 2021?
Retail Week research published in July revealed that many retailers can expect an uplift this Christmas, with a modest rise in non-food sales of 0.5% in the fouth quarter of 2021. Overall retail sales are forecast to increase 1.8% compared with 2019, the last ‘normal’ trading Christmas – during Christmas 2020, food sales soared as hospitality venues were closed.
Life might feel like it is returning to normal, but it's not. It's a new normal. New consumers. New ways of shopping. New challenges and new opportunities.
So what are the opportunities for retailers?
Retail Week’s Golden Quarter Morning Masterclass will examine just that.
It will bring retailers and industry experts together on the morning of Black Friday, November 26, from 9.30am to 10.50am to analyse how the most profitable period in the retail calendar is playing out this year and forecast what that means for 2022.
Your free pass to the morning masterclasses grants you access to two in-depth discussions with top retailers and suppliers to the retail ecosystem.
REGISTER
Register here today to attend Retail Week's Golden Quarter Morning Masterclass on Friday, November 26, from 9.30am to 10.50am
AGENDA
9.30-9.35am – Welcome from Retail Week Head of Commercial Content Nicola Harrison
9.35-10.15am – Panel discussion: A supply chain nightmare before Christmas
We’ve all seen the headlines. Retail supply chains are groaning under the pressure of delivering sky-high volumes of online orders to consumers’ homes and the requirement to get products into store networks around the country without the delivery drivers to meet the demand. Meanwhile, the complexity around imports and exports as a result of Brexit means more paperwork, time and money.
How can retailers keep their supply chains running and get product in, out to stores and into the hands of customers wherever and whenever they want to receive it?
- Jeremy Cobbold, Chief Supply Chain and Planning Officer, The Entertainer
- David James, Group Supply Chain Director, Boohoo Group
- Sean Wallis, Supply Chain Director, The Perfume Shop
- Vincent Barnes, Industry and Solution Strategy Director – Fashion Retail, Infor
- Moderator: Luke Tugby, Editor, Retail Week
10.15-10.45am – An audience with The Very Group
A leading retailer and supplier talk about how to win this golden quarter
The Very Group’s Electrical Category Director Victoria Aldrich talks about how to win this festive season.
Already one month into the golden quarter, Retail Week speaks to Aldrich about the trends she has already seen, strategic insights and what Very is anticipating for the remainder of the peak season.
In this ‘An audience with’ chat, Aldrich also talks about the prevailing changes in consumer behaviour from the past two years and what this has meant for The Very Group’s strategy and investments. With one eye on the future, Aldrich will explain how she expects the golden quarter period to evolve in years to come.
- Victoria Aldrich, Electrical Category Director, The Very Group
- Moderator: James Knowles, Head of Content Innovation, Retail Week

Jeremy Cobbold
Jeremy Cobbold

Victoria Aldrich
Victoria Aldrich

David James
David James

Sean Wallis
Sean Wallis

Nicola Harrison
Nicola Harrison

James Knowles
James Knowles

Luke Tugby
Luke Tugby

Vincent Barnes
Vincent Barnes
SPEAKERS
Jeremy Cobbold, Chief Supply Chain and Planning Officer, The Entertainer
Having studied at Southampton University and Westminster Business School, Jeremy’s career has always been in logistics, starting as a freight forwarding manager.
Now, with 30 years of experience in retail and supply chain operations across domestic and international markets, Jeremy has dealt with numerous challenges and obstacles to ensure that everything is where it needs to be and when it needs to be there.
In 2019, Jeremy was appointed as Chief Supply Chain and Planning Officer for one of Europe’s largest toy retailers, The Entertainer.
Victoria Aldrich, Electrical Category Director, The Very Group
Victoria oversees all aspects of the category, which encompasses everything from mobiles and games consoles to washing machines and TVs, to deliver significant sales and new customer growth. Victoria is also responsible for developing strong strategic partnerships with big brands including Apple, Samsung, PlayStation and Microsoft.
Since joining Very as a merchandising assistant, Victoria has undertaken a number of senior buying and commercial roles including Head of Category for Home Appliances, before becoming Electrical Category Director in 2021.
David James, Group Supply Chain Director, Boohoo Group
Having started as a graduate at Asda in 1998, David James has gone on to work across end-to-end supply chains for more than 20 years.
David held senior roles at Matalan and then Sainsbury’s before joining Primark in 2014 and then being appointed to his current role as Group Supply Chain Director at the Boohoo Group in June 2019.
Sean Wallis, Supply Chain Director, The Perfume Shop
Sean joined The Perfume Shop in 2018 as Supply Chain Director having spent 29 years at Argos in a variety of supply chain leadership roles.
His responsibilities include the leadership of the logistics and merchandising teams responsible for the procurement of stock from suppliers to meet the company’s sales targets, and the fulfilment of store and ecommerce orders through its warehouse, stores and fulfilment centres.
Nicola Harrison, Head of Commercial Content, Retail Week
As head of commercial content Nicola leads Retail Week's growing content marketing business Connect. Her team produces intelligent and timely thought leadership content for a range of big clients such as Google, Facebook and Microsoft through products including comprehensive reports and live and virtual events.
Nicola has 14 years' experience as a business journalist. She has held positions including news editor and content editor at Retail Week, during which time she led the editorial team to a digital-first approach.
James Knowles, Head of Content Innovation, Retail Week
James Knowles is Head of Content Innovation at Retail Week. He has spent 14 years working across both consumer celebrity and lifestyle magazines and business trade titles. This has included Australia’s longest-running women’s and celebrity title New Idea and fashion business publication Drapers, before joining Retail Week in 2017.
He leads Retail Week’s virtual events strategy and heads up innovation, ensuring the brand’s content output is market-leading when it comes to product format, design and marketing.
Luke Tugby, Editor, Retail Week
Luke joined the title as a reporter in January 2015, primarily covering the grocery and property sectors. He was promoted to head of content in February 2017 and became deputy editor two years later. Luke has served as editor since January 2020.
Luke graduated from Bournemouth University with a degree in multimedia journalism in 2010 and started his career as a news reporter at the Southern Daily Echo in Southampton. He went on to spend 18 months as programme editor of Crystal Palace Football Club, and also served as interim head of editorial at the Andover Advertiser prior to joining Retail Week.
Vincent Barnes, Industry and Solution Strategy Director – Fashion Retail, Infor
Vincent has worked in retail and fashion for over 25 years, helping many leading global brands develop pragmatic business, IT and digital transformation strategies covering the entire retail lifecycle, covering: planning, innovation and product development, supply chain collaboration, omnichannel merchandising and inventory management, logistics and converged commerce. He leads strategy for Infor’s fashion retail industry, focused on leveraging CloudSuite Fashion solutions from Infor.
GET INVOLVED
Are you interested in sharing your insights with our audience of retailers and brands?
Sponsorship of the Golden Quarter Morning Masterclass provides exclusive speaking opportunities, targeted lead generation and brand awareness among a captive audience.
Help retail businesses build a golden quarter strategy that will withstand this unpredictable market.
Contact Retail Week’s Relationship Director to find out more: isobel.chillman@retail-week.com