September 17, The Orchard, Marble Arch, London
Now in its fourth year, The Consumer Summit will help redefine CX strategies and take a deep dive into the consumer psyche. The free-to-attend, half-day event will unite retail and brand leaders, industry experts and consumer psychologists to drill down on practical ways to combat the cost-of-living crisis and share a roadmap for balancing today’s consumer needs with the demands of tomorrow.
You can expect to leave the summit with a deeper understanding of the consumer trends driving retail transformation, how to elevate customer experience and loyalty to meet expectations, and where to invest to drive the best ROI.
Lasy year’s summit featured engaging speakers from emerging brands such as Cloud Nine, Sellier, Blakely Clothing, and My Wardrobe HQ, alongside established players like Primark, Pets at Home, The Very Group, Victoria’s Secret, Deliveroo and Notonthehightstreet. Also in attendance were senior retailers from brands such as Passenger, Halfords, Dr Martens, Wayfair, Estée Lauder Companies and New Look.
Venue
The Orchard at x+why, Marble Arch, London