All In-store technology articles – Page 37
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Opinion
Retail surgery: What is the difference between interfacing and integrating IT systems?
My business utilises a number of different IT systems. What is the difference between interfacing and integrating these systems and which option is the best?
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Opinion
Watch this space
Kiddicare’s bold plans for 12 superstores are a blueprint for the future of multichannel retail.
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Gallery
Marks & Spencer, Edgware Road, London
Style Online, Kiosk Corner, call it what you will, the new digital area just inside the door of the Marks & Spencer store on Edgware Road is perfectly placed for time-pressed shoppers.
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Analysis
How to best use the data you’ve got
Every business has piles of data, and some of it isn’t being put to as much use as it could be. Jessica Twentyman finds out how to make use of the data you already own.
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Analysis
Analysis: Do retailers need loyalty cards to analyse customer behaviour?
Customer data is the holy grail of modern retail. The insight into buying habits and preferences it brings is second to none, and retail success can prove hard to come by without the knowledge it provides.
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News
New Look to launch click-and-collect service into 600 stores
New Look is poised to launch the most extensive click-and-collect service in fashion retail, an initiative that is expected to transform the way customers shop with the retailer.
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Opinion
Google enters the store
With the long-awaited launch of its Google Wallet mobile app for contactless payment, the internet giant is trying to take a slice of store sales.
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Analysis
Top five technology innovations for retailers
What are the most important technology innovations to have hit retailers in the past few years? Sarah Butler finds out
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Analysis
Can cloud computing help save money?
As IT budgets come under ever greater strain, Jessica Twentyman asks if cloud computing can really help save money
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Analysis
Are you being served?
Customers increasingly want to serve themselves rather than wait in a queue, but they expect fast, reliable systems. Alison Clements looks at whether self-service technology is meeting their expectations
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News
Sainsbury’s to trial price match at the till
Sainsbury’s is gunning to win back its least loyal swing shoppers with the trial of a price match on branded products.
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News
Tough trading is set to continue, says Spindler
Trading at value department store group Original Factory Shop has improved in the new financial year, but chief executive Angela Spindler said retail conditions remain tough.
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News
Profits fall at Original Factory Shop
Value department store group Original Factory Shop has posted a fall in profits after a “challenging year” but is confident of continued long-term growth.
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Opinion
Putting self-help into practice
Ian Cheshire rightly champions the credo of ‘self-help’ – a tendentious but apt mantra for our leading do-it-yourselfer – for all retailers in these difficult times.
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Opinion
In-store technology does not excite shoppers
The use of screens and ‘interactivity’ by retailers is not the clarion call that some suppose.
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News
Waterstone's new boss plans "complete overhaul" of infrastructure
Waterstone’s new boss James Daunt is planning a “complete overhaul” of the bookseller’s infrastructure under new owner, Alexander Mamut.
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Opinion
Shoppers want service, not self-service.
A US retailer has called time on self-service checkouts, but is this the right thing and will there come a point when we embrace the potential speed that DIY transactions offer?
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News
Retailers value in-store technologies to compete with the internet
High consumer expectations because of the significant improvements in online services has caused retailers to turn to technology to make shopping in-store as appealing as shopping online.
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News
BT Retail Week Technology Awards winners revealed
The winners of the BT Retail Week Technology Awards 2011 were announced at a ceremony in London last night.