All In-store technology articles – Page 7
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Retail VoiceWhy empowering staff can lead to success
Trust is built from the inside out and retailers should give greater responsibility to staff across their businesses, says Maze’s Mark Rice
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Retail VoiceDoes your store meet the multi-mission customer test?
Be like B&Q and make sure your retail stores are ticking all the right boxes for the modern shopper, writes Ben Sillitoe
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GalleryStore gallery: River Island unveils tech-driven Studios fascia
River Island has opened its first River Studios store in Derby.
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NewsRiver Island launches 'elevated' tech-driven new store concept
River Island is opening a new concept store named River Studios.
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GalleryStore gallery: Apple launches click and collect and AR experience at new store
Apple has opened a new store on Brompton Road in London.
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Retail VoiceTips for approaching innovations using consumer data
Now more than ever, retailers are faced with a wide array of opportunities to use customer data to achieve their commercial objectives. RPC explains that by spotting and assessing key risks early, organisations will be better equipped to avoid breaches of data protection law that may lead to costly fines or claims, failed projects and reputational damage.
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Retail VoiceHow to deliver a customer-focused omnichannel experience
Delivering a flawless customer experience wherever, however, and whenever people shop is integral today. Keysight Technologies’ Mike Wager looks at how retailers can excel at this
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Retail VoiceA new breed of buyer: reimagining customer experience
Many retailers have quickly and successfully navigated the challenges of the last two years to a place where they are now equipped with many of the right tools required to seamlessly serve their customers across whichever touchpoints or platforms they prefer. Manhattan Associates’ Alex MacPherson takes a look at how CX has evolved.
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Retail VoiceWhy the concept of ‘retail’ is ready for a refresh
The retail sector has been through a lot of upheaval over the last couple of years, however Elavon’s Michael Bosshammer explains why it is more than ready for a revival
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Retail VoiceThe technology shift driving change for retailers
With retailers increasingly utilising technology to bridge the gap between the digital and physical world, CHILI publish’s Kevin Goeminne takes a look at what this new frontier really means for retail.
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AnalysisTalking Shop: What do shoppers want from stores post-pandemic?
In the second of a two-part examination of the future role of shops, Mark Faithfull looks at how some of the innovators in both the retail and food and drink sectors are experimenting with form and function as they strive for relevance and purpose in a confusing world.
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Retail VoiceCybersecurity: A 2022 checklist for CIOs
As retailers seek to support their digital investments with greater security, both cloud and software as a service (SaaS) migration are a big focus for 2022, says Cegid’s Olivier Chiono, but how should retail CIOs prioritise?
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AnalysisRetail Horizon 2022: Navigating cost of living, sustainability and ‘blended retail’
From Brexit to Covid-19, Russia’s invasion of Ukraine to supply chain issues and soaring inflation, the power of external influences to challenge the retail industry has been relentless in recent months.
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AnalysisRetail Horizon 2022: Navigating cost of living, sustainability and ‘blended retail’
From Brexit to Covid-19, Russia’s invasion of Ukraine to supply chain issues and soaring inflation, the power of external influences to challenge the retail industry has been relentless in recent months.
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Retail VoiceThree reasons why retailers should switch from reactive to predictive monitoring
With flexibility now one of the linchpins of a successful business, Diebold Nixdorf’s Leyla Feghhi sets out the case for retailers using managed services to ensure they are as proactive as possible.
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Retail VoiceSeven tips from global retail leaders on navigating the industry’s changing landscape
From widening talent pools to fostering a creative culture, retail leaders discuss how they are rebuilding their businesses for a strong sustainable future.
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GalleryStore gallery: M&S’ Stevenage superstore with wine tasting, fill-your-own and Scan & Shop
Marks & Spencer has opened a new concept superstore in Stevenage.
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AnalysisNow trending: Why Google, Netflix and Buzzfeed are embracing the physical store
In recent years, shoppers have been greeted by some surprising additions to high streets and airports. Instead of traditional retail brands commanding new space, leading social media and editorial brands such as Buzzfeed, TikTok and Highsnobiety are flirting with the idea of a permanent physical presence. What has prompted the interest in moving into physical retail for such brands? Retail Week takes a look at the motivation behind the moves.
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Retail VoiceThe metachannel: three essentials needed to create the space of the future
The era of the ‘metachannel’ is upon us, says EY’s Thomas Harms, but what should retailers be doing to futureproof their business?
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Retail VoiceHow store staff can keep customers coming back
Why do retailers spend millions to create footfall and then leave the in-store customer experience to chance, asks Maze UK and Ireland managing director Jim Nicholson.
