All Interviews articles – Page 11
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VideoFace time: Dixons Carphone’s Ed Connolly on consumers’ new relationship with tech
With tech at the forefront of consumer’s lives to keep in touch and keep working during lockdown, Dixons Carphone chief commercial officer Ed Connolly talks to Retail Week about this behavioural shift
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VideoFace time: Tesco’s Tony Hoggett on sustainable superstores and the post-Brexit border
Tesco’s chief operating officer Tony Hoggett discusses the grocery giant’s first new superstore in six years, protecting frontline staff as the pandemic grinds on and issues at the border following Brexit.
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InterviewInterview: How B&Q boss Graham Bell plans to ‘beat the pureplays’
In his first interview as B&Q chief executive, Graham Bell tells Retail Week how the DIY giant ‘got its mojo back’ and why it has the tools to topple Amazon.
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InterviewHow retail changed my life: Pano Christou – from flipping burgers to running Pret
There was something slightly different about Pano Christou’s closing address at his first company conference as Pret a Manger chief executive.
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InterviewInterview: Fenwick boss on delivering the ‘best Christmas’ despite Covid
John Edgar took over at the department store chain during the first lockdown, but betting big on online and taking a novel approach to Christmas are paying off for the new CEO.
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InterviewInterview: Shopify’s Harley Finkelstein – The man powering one million retail websites
Shopify president Harley Finkelstein tells Retail Week how retail now is a battle between the resistant and the resilient.
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InterviewInterview: Pano Christou’s plan to save Pret a Manger
The CEO looks back on his whirlwind first year in charge and ripping up the rulebook.
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InterviewInterview: Very boss Henry Birch – ‘If it’s not a record peak, I’m resigning’
If you were compiling a list of retailers that are doing better today than they were two years ago, it probably would not be a very long one.
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InterviewInterview: Infarm’s UK boss on how vertical farms could save the planet
As the German-based vertical-farming firm goes live with its third UK retail partner this week, Infarm’s Jeremy Byfleet tells Retail Week why the future of agriculture could be modular.
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InterviewInterview: Levi’s new boss on taking the reins mid-pandemic
“I don’t know if you can see but I’ve got a denim butterfly in a frame behind me,” Levi’s vice-president for European retail Richard Hurren says excitedly, pointing to the background of the video call conducted from his living room.
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VideoFace time: James Timpson on why he gives ex-prisoners a second chance
From free suit cleaning for unemployed people going to job interviews to helping colleagues set up bank accounts and grants for education, shoe repair specialist Timpson is famous for its progressive approach. But the retailer is perhaps best known for its recruitment of ex-offenders.
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InterviewInterview: Dave Lewis – Leaving a drastically different Tesco
From the accounting scandal to Covid-19, Dave Lewis has steered Britain’s biggest grocer through some of the most turbulent times in its history – and left it thriving.
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InterviewInterview: WHSmith duo Cowling and Keir – why our travel division isn’t grounded
As WHSmith launches its one-stop-shop at Heathrow Terminal 2, chief executive Carl Cowling and managing director Toby Keir tell Retail Week why they believe the sky’s the limit for the travel division – despite tough times on the high street.
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VideoFace time: Brewdog exec David McDowall on D2C, drones and Dominic Cummings
Brewdog chief operating officer David McDowall discusses how the Scotland-based brewery threw its business plan “right out the window” during the coronavirus crisis, shifting focus to its direct-to-consumer proposition and “doing good” for communities and charities.
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VideoFace time: John Lewis ops chief Andrew Murphy on post-lockdown stores comeback
John Lewis Partnership executive director of operations Andrew Murphy talks to Retail Week about store reopening plans, the retailer’s ‘customer-led’ post-pandemic strategy and the ‘exciting opportunity to reshape the business’ in future.
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VideoFace time: Joules boss Nick Jones on ‘learning as we go’ with store reopenings
Joules chief executive Nick Jones discusses the phased approach the retailer is taking to reopening stores as the coronavirus lockdown lifts, possible changes in consumer demand as a result of the pandemic and how he has run the business from home.
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VideoFace time: Gousto CTO Shaun Pearce on why recipe boxes will 'stick around' post-pandemic
With the recipe box market thriving amid the coronavirus pandemic, Gousto has surfaced as one of the winners, securing an extra £33m in funding. Chief technical officer Shaun Pearce talks to Retail Week about the company’s plans and how he sees demand for recipe boxes growing post-lockdown as “online grocery habits stick around”.
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InterviewLeaving in lockdown: Mike Coupe’s final interview
On the eve of his departure, Sainsbury’s boss Mike Coupe speaks exclusively to Retail Week about the merger that never was, dodging jail in Egypt and how the grocer has been transformed by Covid-19.
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VideoFace time: Poundland boss Williams on trading on pandemic-hit high streets
Poundland managing director Barry Williams talks to Retail Week about the challenges of trading during the coronavirus pandemic, which has seen “10 years of consumer behaviour condensed into 10 weeks”.
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VideoFace time: AO boss John Roberts on the ‘new world of retail’
AO.com chief executive John Roberts discusses how the coronavirus crisis is shaping the “new world of retail” and why company culture will be increasingly important in the post-pandemic future.