All Lush articles – Page 3
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NewsLush stores remain open in Russia as Uniqlo U-turns and suspends operations
Lush stores will continue to operate under a longstanding franchise partner with a Russian licensee, despite the ethical retailer halting supplies and online sales in the country.
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AnalysisAnalysis: Lush and Watches of Switzerland on nailing international expansion
‘Non-essential’ UK retailers have had a bruising year and many of those that have proved most resilient have relied on international markets to bolster growth in 2020. Should more businesses look to do the same in 2021 and beyond?
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AnalysisLocation, location, location: where retailers will need stores in a post-Covid world
Retail Week analyses the toll taken on retail destinations over the past 15 months, how they will fare in future and what plans all stakeholders – from local authorities to retailers and landlords – have put in place to bounce back or build momentum.
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AnalysisHow John Lewis, Waterstones and Lush are making store staff their greatest assets
A new report by Retail Week showcases the businesses empowering their store staff to deliver best-in-class customer service and an experience that can’t be beaten online. Find out how you can do the same
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AnalysisFuture of the flagship: Finding its place and purpose in a post-Covid world
Has the flagship store changed for good? Retail Week considers its role in the retail landscape of tomorrow
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Retail Navigator Analysis
Lush (Overview)
Lush is a global cosmetics manufacturer and retailer famous for its commitment to animal welfare and environmental values. Its handmade approach gives it a unique niche in the highly competitive health and beauty sector in which sustainability has become an increasingly important factor.
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Retail Navigator AnalysisLush (SWOT)
Lush has held its own in the competitive health and beauty market and has successfully differentiated itself through its unique stores, informative website and quirky product offer, most of which is still made by hand.
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Retail Navigator AnalysisLush (Strategy)
With lockdown periods providing time for reflection on forward strategy, management didn’t want to return to the ‘same old’ way of running the business when the pandemic ended. As a result, Lush has been through a ‘Covid rinse’, which has contributed to an improved profit performance in the year to end June 2021.
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Retail Navigator AnalysisLush (People)
Despite its growing size, Lush has managed to maintain a family feel and continues to be headed up by its co-founder Mark Constantine.
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Retail Navigator AnalysisLush (Financials)
Group sales rose 7.8% to £708.1m for the year ended 30 June 2023 (FY2022) on a reported basis. Lush provided a like-for-like comparison of its revenues taking into account the time period of its purchase of its North American venture, with like-for-like sales down 4.0% on the year driven by a 0.9% decline in its stores and a 17.5% decline in its digital turnover.
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AnalysisFive ways to turn your staff into customer champions
Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.
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GalleryIn pictures: Primark, JD Sports and John Lewis lure back shoppers for reopening
As non-essential retail reopens its doors in England on April 12, Retail Week visits key shopping locations to gauge retail offers and shopper appetite.
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AnalysisCan you still go from the shopfloor to the board room in retail?
In the latest story in our No Limits campaign, which aims to drive social mobility in retail, we explore if it is still possible to progress from stores to the top job
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AnalysisAnalysis: Let’s be honest, has Covid killed the shop?
Over the past week three big stores based retailers - Debenhams, Arcadia and Bonmarche - have all gone bust. Although unsustainable stores were only part of the problem for these long-term struggling businesses, they contributed to their demise.
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AnalysisNightmare before Christmas: bosses of John Lewis, M&S and The Entertainer on lockdown 2.0
It’s the news the industry dreaded. This Thursday so-called ‘non-essential’ retail will be shut down until December 2 in a bid to stem the spread of coronavirus. Many fear chaos, but could click and collect come to the rescue?
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AnalysisThe Big Question: Will Tier 2 lockdowns kibosh retail’s recovery?
As the Covid pandemic continues, swathes of the UK face local lockdown measures designed to lower rates of infection.
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DataData: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.
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AnalysisHow to make stores safe post-lockdown – and not kill the shopping experience
Since the coronavirus pandemic, socially distanced shopping is a necessity. But how can stores operate safely without impinging on experience?
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AnalysisJohn Lewis, Superdry, Lush and Waterstones on trading in retail’s new normal
After three months of shuttered doors due to the coronavirus, English non-essential retail reopened to the public on Monday. Retail Week analyses the lessons to be learnt from the first days of trading.
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GalleryIn pictures: How international retailers have made stores safe post-lockdown
As the UK prepares to reopen ‘non-essential’ stores on June 15, we look at some of the innovative measures being deployed by retailers that are already back in business across the globe.
