All Multichannel articles – Page 20
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OpinionWhy I’m certain department stores have a future
As he unveils his latest store, Debenhams’ chief executive explains why he’s confident in prospects despite tough conditions.
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Retail VoiceApprenticeships: Building the future retail workforce
The launch of three new retail-specific apprenticeship standards means businesses can acquire the skills they need for future success.
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NewsIceland unveils Innovation Lab line-up
Iceland has revealed the eight start-ups that will join its first Innovation Lab accelerator programme designed to make the most of digital opportunity.
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Retail VoiceOmnichannel thinking is jeopardising retail success
Customers are channel blind, favouring a consistent brand experience above all else, so why are retailers pretending otherwise?
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AnalysisAnalysis: What John Lewis profit plunge means for retail
John Lewis Partnership’s precipitous profits collapse had been flagged well in advance but, when it came, jaws still dropped.
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Opinion
Opinion: JD Sports shows that stores still matter
It may have a healthy online business, but stores are at the heart of JD Sports’ rise and rise and rise.
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OpinionOpinion: Primark and JD show golden rules hold good
Retail may be changing at byte speed, but two stellar successes demonstrated this week that some of the oldest rules in the book still apply.
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AnalysisAnalysis: Where next for Debenhams?
Department store group Debenhams has hired KPMG to advise on options as it endures harsh trading.
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OpinionOpinion: Amazon should follow Coke into coffee shops
Whitbread’s surprise sale of Costa Coffee to Coca-Cola for £3.9bn prompts the question of who else might have been in the race for a caffeine fix – or who perhaps should have been.
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VideoWatch: John Lewis rebrand – will the people beat the drones?
As John Lewis rebranded to reflect the importance of its staff, boss Paula Nickolds said: “Where others are investing in drones, we’re investing in people.” This week, the Retail Week team debates JLP’s strategy.
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AnalysisAnalysis: How the warehouse is becoming the new shop
Retail in the old days used to be so much simpler. Location, location, location was a guiding mantra and chains raced to grab the best sites on the best high streets and top malls and parks.
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AnalysisAnalysis: What Sports Direct's swoop spells for HoF
Sports Direct tycoon Mike Ashley realised his dream of owning a department store business with an audacious £90m pounce on House of Fraser. Retail Week considers the implications.
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AnalysisAnalysis: How retailers can create a digital culture
In this exclusive extract from his new book, 100 Practical Ways to Improve Customer Experience, Martin Newman highlights how businesses can stay relevant in the new environment.
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OpinionOpinion: Why Amazon needs stores to win in European grocery
Following another jump in second-quarter results and its fourth Prime Day, Amazon continues to demonstrate its retail dominance and strength.
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OpinionOpinion: Why Ikea is heading to the high street
The high street dead? Ikea doesn’t think so.
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AnalysisAnalysis: Facebook's plan to rip up the retail rulebook
It may only have been an application to the US Patent Office, but it is one that indicates Facebook has big plans to revolutionise ecommerce.
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OpinionJohn Lewis ‘pilot’ stores symptomatic of digital shift
The fact that John Lewis will use 15 stores to pilot new ideas is symbolic of coming to terms with digital and the new terrestrial.
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NewsWalmart extends Microsoft tie-up to drive digital shift
Walmart has extended its partnership with Microsoft as part of the drive to “accelerate” its digital transformation.
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OpinionOpinion: Retailers – throw old traditions out the window
Online and mobile commerce is turning traditional notions of retailing upside down.
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AnalysisRetail Week Indicator: The UK's best digital retailer revealed
Fashion giant Asos has been crowned leader in the inaugural Retail Week Indicator, launched today to shine a light on the top retailers for digital proficiency.