All Multichannel articles – Page 22
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OpinionOpinion: Customer-centricity is only way for retail to thrive
The recent spate of high profile retail failures has highlighted the challenges facing legacy store-based organisations trying to survive and thrive in a digital world.
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OpinionOpinion: Digital shift creates high street opportunity
The retail landscape has evolved hugely over the past few years, but it’s not all doom and gloom for the high street.
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NewsJoules profits to beat expectations after sales surge
Joules expects full-year profits to come in just ahead of City expectations after sales rose strongly last year.
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OpinionOpinion: Retail lessons from Apple’s $1trn valuation
Tech giant Apple stands on the cusp of being the highest valued American company ever, close to a capitalisation of $1trn.
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AnalysisIn pictures: China’s Alibaba and JD.com reinvent stores
Retailers are looking East, not West, for the future of retail. John Ryan goes to China to see the tech-enabled stores of ecommerce giants Alibaba and JD.com.
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AnalysisVodcast: are retailers investing in the wrong areas?
Retailers need to shift tech investment away from front-end capabilities and focus on back-end capabilities, former House of Fraser CIO Julian Burnett has warned.
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NewsMatalan posts profit rise after full-price sales focus
Matalan has recorded a rise in full-year profits after achieving an 11.7% uplift in full-price sales.
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NewsM&S calls for new retail property model
Marks & Spencer chief executive Steve Rowe has added his voice to the chorus of concern over retail’s property cost crisis.
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OpinionOpinion: Ocado-Kroger is testament to UK tech talent
Ocado’s landmark deal with Kroger is testament to the vision of founder Tim Steiner and welcome evidence of the UK’s ability to create world-class digital businesses.
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AnalysisAnalysis: Can Shearwood put Clarks on the front foot?
Clarks posted a dip in full-year profits and sales this morning in its first full year under boss Mike Shearwood.
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NewsMarks & Spencer reveals details of more store closures
Marks & Spencer has revealed plans to close another 14 clothing and home stores and cut back Simply Food openings.
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OpinionOpinion: Retail must put customers in the driving seat
We all know retail is a difficult place to be right now. Consumer expectations have been raised to an extremely high level by disruptive brands such as Amazon, Asos and Wiggle et al.
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AnalysisAnalysis: End of the line nears for retail queues
As long as retail has existed, so have queues. But technology is trying to put an end to the wait.
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OpinionOpinion: Time for a 'new deal' on retail property
More than 9% of shop space now lies empty and there are 2,485 fewer shops than there were three years ago.
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NewsRetail property market polarising, Landsec says
The divergence in performance between different types of retail locations is becoming ever more divergent, according to property giant Landsec.
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AnalysisAnalysis: Why Sainsbury’s and Asda are joining forces
Retail’s potential new dream team made its debut in the City today, lifting the lid on the rationale behind the proposed Sainsbury’s-Asda mega merger.
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OpinionOnline or offline? It’s not an either-or choice
Even by the standards of retail, always one of the most adaptive of industries because of its closeness to consumers, the pace and depth of change has seldom been as fast as at present.
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Retail VoiceGetting personal: Why convenience is not enough
Future tech investment strategies need to look beyond the practical and towards a more personal approach, says Kendal Stacey, major account manager at Daisy.
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NewsDebenhams speeds up revival strategy as profits plunge
Debenhams is to accelerate its turnaround programme and has reported a steep fall in first-half profits.
