Just Eat and Amazon on hiring spree to meet growing consumer demand

Just Eat is set to create more than 1,500 new customer service jobs in the North East over the next 12 months.

The food delivery service said it had already hired more than 300 workers and had seen customer satisfaction rise.

Just Eat currently has around 2,000 staff members in the UK, but had previously outsourced its customer service to Bulgaria and the Philippines.

New staff members will begin working from home but will be given the option to work from its Sunderland office in the coming months.

The move is part of Just Eat’s £100m investment in the North East region over the next five years, including its new facility in Sunderland.

Just Eat UK managing director Andrew Kenny said: “As a platform that covers 95% of UK postcodes, we also know the importance of increasing career opportunities outside of London and the South East.

“We’re pleased to be announcing our commitment to the North East, to help boost the region’s economy.” 

Amazon meanwhile has begun advertising warehouse jobs with a £1,000 joining bonus to lure new workers.

The online titan said it “urgently needs” pickers and packers and customer demand grows, with jobs available at various locations such as Darlington, Dartford, Swansea, Redditch and Coventry.

Amazon is offering the bonus to new workers joining the business before September 18, as well as an hourly wage of £11.10, or £22.20 for overtime.

The advert comes as the retail sector struggles to fill roles due to Brexit disruption and self-isolation rules.

Other firms including Dixons Carphone, Asda and Tesco are all also offering bonuses in a bid to attract lorry drivers.