The appearance of digital labels on retailers’ shelves sounds innocuous but is raising suspicions that it will open the way to dynamic pricing. After the row over Oasis tickets, scrutiny of retailers such as grocers’ use of the technology must only be more likely, cautions George MacDonald
Digital shelf-edge labelling and dynamic pricing may not be the same thing, but the row over Oasis tickets threatens to confuse the two to retail’s detriment.
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