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Doorstep stylist: Harper founder Liam Young on reinventing online try-on
Founder and chief executive Liam Young talks to Retail Week about his business Harper, which swaps delivery drivers for a style concierge
Long read: Understanding Amazon
Amazon is every retailer’s biggest threat.
Even in areas where it’s not stealing market share, it sets - and raises - the bar in terms of payment, delivery and customer experience.
In our latest long read, Understanding Amazon, we explore the online giant’s strategy, devotion to innovation and where its future growth will come from.
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