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‘Being able to pivot fast has helped N Brown to stay ahead of the curve’
Home shopping group N Brown’s chief operating officer Nuno Miller reveals how adopting an agile operating model has benefitted the business
Long read: Understanding Amazon
Amazon is every retailer’s biggest threat.
Even in areas where it’s not stealing market share, it sets - and raises - the bar in terms of payment, delivery and customer experience.
In our latest long read, Understanding Amazon, we explore the online giant’s strategy, devotion to innovation and where its future growth will come from.
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