Infographic: Spotting genuine innovation in retail

Innovation is the lifeblood of retail. The need to grow sales, better serve the customer and gain an advantage over the competition has driven game-changing innovations for generations.

These include the first wave of self-service checkouts in the early 20th century, the magic mirrors and contactless payment systems of today, RFID tagging, loyalty cards and click-and-collect.

To download the accompanying report, Innovation in retail – separating the genuinely innovative from the simply new products and services, click here.