Argos digital director Bertrand Bodson has said trialling innovations is critical in retail.
In an interview with Retail Week, Bodson explained how Argos is testing new initiatives developed in its innovation lab, which is located above its Victoria store in London.
Live blog: Day one at Retail Week Live
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Currently readingRetail Week Live: 'Innovation is critical', says Argos digital director Bertrand Bodson
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