All Multichannel articles – Page 105
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OpinionComment: Tesco smartphone makes sense as tech becomes a retail battleground
Last week Tesco revealed that it is to launch its own smartphone this year.
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NewsMorrisons to roll out click-and-collect locker service in stores
Morrisons is rolling out a network of lockers to its stores that will allow shoppers to pick up click-and-collect parcels.
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OpinionComment: M&S website is its flagship store, as balance shifts to digital
As digital commerce continues to grow, many retailers are beginning to set objectives aimed at balancing sales between bricks and clicks.
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AnalysisVideo: Shop Direct 'speed dates' with innovative Israeli tech start-ups
Shop Direct visited Tel Aviv to meet with 26 tech start-ups. Retail Week finds out why the etailer is seeking out Israeli firms.
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AnalysisAnalysis: How UK retail is embracing Israeli innovation
Israel is rivaling Silicon Valley in developing innovative technology and retailers are capitalising on the country’s bustling start-up scene.
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OpinionComment: Product proliferation and brand dilution
Most retailers offer too many product options. This has evolved over time. I believe there is some confusion over what choice really means.
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AnalysisWebinar: Online customer reviews should be leveraged to boost bottom lines
Online customer reviews will become a currency if leveraged effectively, according to Retail Week’s and Trustpilot’s webinar.
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NewsTesco concluding major staff restructure to drive multichannel growth
Tesco is close to concluding a major staff restructure across its entire business as it seeks to fulfill its multichannel ambitions.
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NewsAsda rolls out same-day delivery service across 250 click-and-collect points
Asda has introduced same-day delivery at 250 of its click-and-collect points after a trial on the London Underground.
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NewsWaitrose boss Price: 'We succeed by being everything the discounters aren't’
Grocer Waitrose expects continued success in a rapidly changing food retail environment by being “everything the discounters aren’t”, managing director Mark Price has said.
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OpinionComment: Using new technology to personalise the shopping experience
Many big-name retailers are making customer insights central to all big decisions, using new technology to personalise the experience.
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Analysis
Analysis: How can retailers stay ahead in the m-commerce race?
Rising smartphone and tablet ownership has led to an explosion in mobile shopping, which is taking a greater share of spend each year.
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AnalysisAnalysis: Emerging retail technology uncovers crucial customer insights
From speak-to-locate apps to geofencing systems, retailers are using cutting-edge technology to make customer insights central.
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NewsJohn Lewis to trial convenience store click-and-collect format at St Pancras
John Lewis is to pilot a convenience store format with click-and-collect facilities inside London’s St Pancras train station.
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OpinionComment: Understanding the shopper’s journey to purchase
As retailers, we know all too well that shoppers want convenience, speed and choice – they want to shop anytime, anywhere, on any device.
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NewsMarks & Spencer aims for online to be as profitable as stores within three years
Marks & Spencer is targeting its online business to be at least as profitable as its stores division within three years.
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OpinionComment: All of retail should celebrate John Lewis’s birthday
The 150th anniversary of any British business is cause for celebration, particularly in a landscape where we’ve become used to so much change.
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AnalysisJohn Lewis at 150: Six ways John Lewis changed the face of retail
John Lewis has been inspiring retailers over the last 150 years. As it celebrates its landmark birthday, Retail Week examines how it has helped shape retail.
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AnalysisAt a glance: How Argos plans to innovate in the year ahead
Argos is two years into its five-year transformation plan to overhaul its business model for the digital era.
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AnalysisInfographic: The omnichannel shopping experience
Ecommerce solutions provider Ecommera benchmarked over 50 retailers’ progress towards becoming truly omnichannel.