All Multichannel articles – Page 162
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NewsWeekly sales surge at John Lewis
Sales at John Lewis department stores surged 17% to £75.7m last week as bargain-hungry shoppers took advantage of the retailer’s Sale.
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AnalysisOtto Group differentiates brands as part of overhaul
Germany-based Otto Group is to restructure its core business after revenue growth slowed down from 12.5% to 1.7% in 2011.
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OpinionEcommerce is not borderless
Online retailers must recognise cultural differences to thrive, says Ulric Jerome.
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AnalysisSites: Asos Vs HMV
Lachlan James, Head of strategy with Collective London, shares his view of good and bad websites.
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NewsApple Retail UK: Innovative products key to success
The secret of the company’s success lies in innovative products and good customer service.
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AnalysisAnalysis: Will Ocado ever convince its doubters?
The online grocer has had detractors ever since launch, but boss Tim Steiner is still confident he’s seen the future of retail.
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NewsMaplin invests £40m to improve business
New chief executive John Cleland to drive ecommerce and boost store numbers by 50%.
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OpinionDelivery experience comes of age
The delivery experience is fast becoming a major differentiator for retailers.
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AnalysisConsumer insight: Gap in the over 60s retail market
The UK’s population is ageing, making the over-60s an increasingly important consumer market. Rebecca Thomson meets consumers from that generation to find out how they shop, what the industry needs to improve and which retailers are winning their custom.
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NewsPoundland tries out new payment options
Single-price retailer Poundland is considering the launch of payment options including contactless and self-service checkouts as it seeks to improve the in-store experience.
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OpinionBeating the wet weather
The strengths of department store group Debenhams’ strategy shone through in last week’s update.
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AnalysisAnalysis: How mobile point of sale can cut queues
The idea of using mobile point of sale devices to reduce queues is not a new concept, but the belief has always—logically enough—been that the line will accelerate solely based on how many shoppers can be checked out with the mobile units.
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OpinionComment: Providing a better coupon experience
The rise of couponing over the last year appears irresistible, with 230 million redemptions made in 2011 alone.
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NewsFortnum & Mason raids Selfridges for its new chief executive
Fortnum & Mason has appointed Selfridges director Ewan Venters as chief executive, replacing Beverley Aspinall who left the business in April.
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NewsMadonna's Material Girl range to launch in Freemans and Grattan
Madonna’s clothing line Material Girl will be available in the UK from September as Freemans owner Otto buys the European rights to the brand.
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NewsGovernment puts pressure on Lloyds to repay Farepak customers
The Government is putting more pressure on Lloyds Banking Group to repay Farepak customers who lost Christmas savings when it collapsed in 2006.
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AnalysisThe changing world of electricals retailing
Electricals retailing has become an increasing challenge over the past 20 years. Rebecca Thomson looks at how it has changed.
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AnalysisTransatlantic tie-up creates healthy future for Alliance Boots
Stefano Pessina of Alliance Boots and Gregory Wasson of Walgreens tell Tiffany Holland about their plans to create a strong global partnership.
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AnalysisSites: New Look Vs H&M
Dan Parker, Chief executive of Sponge, shares his view of good and bad websites.