All Multichannel articles – Page 86
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GalleryStore gallery: Boohoo.com’s New York pop-up shop raises brand awareness
Etailer Boohoo.com has used its New York pop-up shop to combine online and physical retail, increasing brand awareness in the process.
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NewsIkea to roll out new web platform as it chases 20% online sales
Ikea has revealed it aims for 20% of its sales to be online by 2020 as it replatforms its website as part of an ecommerce push.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending November 11, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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NewsAmazon prepares drone delivery tests at Cambridge research centre
Amazon is preparing to test drones at its Cambridge research centre as part of plans to deliver packages in 30 minutes or less using drones.
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NewsSofa.com picks Bath for second showroom as it expands outside London
Sofa.com has picked Bath for its first showroom outside of London and its second showroom in the UK.
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NewsGaleries Lafayette seeks edge with data-driven experience
French department store retailer Galeries Lafayette has adopted new software to help optimise the way it reaches its customers online and in stores.
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OpinionComment: Why customer relationship management is no longer enough
Customer relationship management (CRM) is too focused on transactions and now retailers must build two-way relationships.
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AnalysisPeople: What skills does the Tesco board need to succeed?
The role of the board of directors has been brought into sharp focus in recent weeks by the accounting scandal at Tesco, and the coming weeks will be crucial for the retailer.
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InterviewInterview: Munish Datta on M&S’s updated sustainability programme
Munish Datta speaks about M&S’s updated sustainability programme, Plan A, and building a sustainable property portfolio for the future.
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AnalysisAnalysis: Why are retailers so keen to deliver through transport hubs?
Transport hubs are increasingly important for fulfilment strategies at retailers including John Lewis and Asda, as they seek to make the last mile cheaper.
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OpinionRetail surgery: What are the complexities of trading in China?
As online retail goes from strength to strength, China’s potential as an international ecommerce leader cannot be underestimated.
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NewsWalmart’s mobile app searches stores for its customers
Walmart’s latest mobile app feature allows customers to search a particular store for items on their shopping list.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending November 04, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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OpinionComment: The fulfilment essentials for a successful Black Friday
Collect+ chief executive Neil Ashworth explains how retailers should prepare for the fast-approaching Black Friday opportunity
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NewsIkea to overhaul delivery options as car ownership in cities declines
Furniture giant Ikea is investing heavily in fulfilment and improving convenience to reflect consumers’ changing lifestyles, including falling car ownership in cities.
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OpinionComment: How retailers can unite online and offline consumer experiences
As omnichannel retail continues to gain popularity, here are four ways for retailers to meet their customers’ changing expectations.
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OpinionComment: Iceland has created opportunity from the grocery battlefield
The battle raging between the grocers on price and innovation has made tough decisions necessary - but it has also brought opportunities.
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NewsVideo: Debenhams switches focus from fashion to gifting in Christmas ad
Debenhams has launched its Christmas marketing campaign ‘Found It’, which promotes its gifting offer for the festive season.
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OpinionBlog: Retailers need to come of age when considering fulfilment
Recent research into the shopping habits and delivery preferences of a range of age groups has provided some interesting finding.
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OpinionComment: Mothercare is growing up fast under Mark Newton-Jones
Mothercare’s CEO has made strides in turning the struggling retailer around and plans to transform it into a digital business.