All Multichannel articles – Page 99
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OpinionRetail surgery: Does mobile retail support or undermine the high street?
Consultancy Capgemini has reported that mobile sales had doubled in 2013 to £3bn.
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OpinionRetail surgery: How can technology ensure consumers see retailer’s stores as destinations?
In order to be seen as a destination, retailers first need to consider what they are a destination for.
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AnalysisWhat lessons can retailers learn from the 2014 World Cup?
What lessons can retailers learn from the 2014 World Cup?
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OpinionComment: Asda’s continual innovation drives the retailer forward
Asda has continued to thrive in a rapidly changing retail environment by using innovation to make customers’ lives easier.
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OpinionNick Bubb's verdict: Marks & Spencer – a journey backwards
At a time when every multichannel retailer is relying on online sales to boost their overall like-for-like performance, at M&S it is the other way around.
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AnalysisPeople: Why a bad AGM can mean bad news for staff
There are few more polarizing events in the calendar of a chief executive than the Annual General Meeting - and June’s job moves show staff often feel the consequences as well.
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OpinionComment: Why now is the best time to close your loss-making stores
News that Mamas and Papas may need go through some form of restructuring, primarily due to having too many stores, comes as no surprise.
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AnalysisFashion price tracker: Weekly womenswear data
Keep track of womenswear retailers’ average online price per item and percentage of products on markdown.
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GalleryStore gallery: How does Sainsbury's ensure consistent appeal?
Sainsbury’s has continually evolved store design without losing focus. Retail Week speaks to the grocer’s head of retail design.
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NewsAmazon's Doug Gurr appointed country manager of its Chinese business
Amazon UK vice president Doug Gurr has been promoted to country manager for the online giant’s Chinese business.
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NewsFive solutions to value retailers’ ecommerce challenge
Retailers are cashing in on the ecommerce boom but customer appetite for online retail creates a dilemma for value players.
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NewsSuperdrug returns to profit but sales slip amid fierce competition
Superdrug has returned to profit but experienced a sales slip due to reduced high street footfall and fierce competition.
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NewsFashion etailer Zalando is ready to weather the British summer
Fashion etailer Zalando has recruited a weatherman to keep its seasonal offerings weather appropriate in the changeable British climate.
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AnalysisAnalysis: The top seven examples of mobile technology
As Starbucks emerges as a mobile leader, a new book by Forrester analysts spotlights the best developments in mobile customer experience.
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OpinionRetail surgery: How should retailers approach merchandising in multichannel businesses?
We’re rethinking our merchandising processes as our business becomes increasingly multichannel. How should we approach this?
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OpinionComment: M&S’s reshuffle raises questions on succession
Marks & Spencer perhaps flagged the shape of things to come for retail more widely when it rejigged top management responsibilities this week.
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OpinionComment: John Lewis demonstrates that management basics remain essential
John Lewis’s 150th anniversary serves as a reminder of the importance of outstanding leadership, continuity and commitment to values at a time when the frequency of retail management changes is beginning to rival that of football managers.
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OpinionComment: Walgreens and Boots demonstrate importance of customer loyalty
Whether walking into a store anywhere across the globe or connecting online, it remains true that creating customer loyalty is at the heart of successful retail.
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News1,000 Argos distribution centre workers prepare for 24-hour strike action
1,000 Argos distribution centre workers are to strike tomorrow over a change to their contracts that requires more flexible hours.
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NewsArgos extends eBay tie-up to more sellers and 650 shops
Argos has extended its eBay click-and-collect offer to a wider product range and more stores.