All Online retail & ecommerce articles – Page 353
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NewsShop Direct hires first customer director to drive personalisation strategy
Littlewoods and Very owner Shop Direct has hired its first customer director who will help drive its aim of developing the world’s best personalised website.
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NewsBreakfast briefing: Retail news on TK Maxx and Littlewoods
Retail news round-up September 20, 2013: TK Maxx launches first cross platform ad campaign and Littlewoods unveils its £3m autumn campaign starring Myleene Klass and Mark Wright.
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OpinionComment: Digital emphasis separates old and new retail
I carry in my head scenarios for two retailers, OldRetail and NewRetail. Picture the scenes at their board meetings this week.
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NewsShoppers shun m-commerce as retailers hope for mobile Christmas
The majority of shoppers are yet to embrace m-commerce and have no plans to over the next year despite retailers forecasting a “mobile Christmas” this year.
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InterviewInterview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
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AnalysisAnalysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.
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AnalysisAnalysis: Which multichannel gadgetry really presses shoppers' buttons?
Multichannel gadgetry is high on retailers’ investment agenda. Sarah Butler investigates which technologies are genuinely improving the customer experience and which are detracting from it.
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AnalysisAnalysis: How can retailers prepare for the mobile revolution?
As mobile technology continues to influence the virtual and physical shopping experience, Jon Severs looks at how retailers can prepare for the mobile revolution.
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Analysis
Analysis: Multichannel makeovers create valuable returns
For any retailer, taking a step back and giving the business a multichannel makeover can be a valuable exercise. Glynn Davis examines retailers’ strategies for improving their operating models.
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OpinionNick Bubb’s Verdict: Asos - Amazingly strong online sales?
Back in the past, Asos stood for “As Seen On Screen”, but now it seems to stand for “Amazingly Strong Online Sales”…
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NewsAsos UK's revival down to self-help not economy, says Robertson
Asos’ soaring UK sales are down to self-help rather than any improvement in the economy, according to boss Nick Robertson.
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NewsAugust retail sales growth 'exceptionally high' driven by online
August retail sales volume growth was “exceptionally high” against last year, up 2.1%, as consumers continued to spend online.
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NewsAsos to beat profit forecasts after strong fourth quarter
Online fashion retailer Asos has raised full-year profit expectations after strong trading in the fourth quarter.
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OpinionComment: Three key steps to keeping stores relevant
The book Reshaping Retail by the McKinsey guys on the future of retailing presented some fascinating insights into the impact of technological developments.
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AnalysisAnalysis: PayPal and Apple ramp up the mobile payments race
Apple and PayPal have both unveiled big mobile developments in the past fortnight. Rebecca Thomson surveys the rapidly shifting mobile payment landscape.
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NewsIn pictures: Kathmandu to launch commuter targeted ad campaign as part of rebrand
Outdoor retailer Kathmandu will next week launch a new campaign targeting commuters fed up with the rat race as part of a rebrand of the outdoor specialist.
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NewsJML to launch new TV shopping channel The Store next month
Home shopping retailer JML is to launch its first TV channel on October 1 called The Store, broadcasting seven days a week.
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NewsBreakfast briefing: Retail news on Tesco and M&S
Retail news round-up September 18, 2013: Tesco to unveil own-brand Hudl tablet device; M&S to use mobile technology to communicate directly with workers in Asian factories
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AnalysisWebsite review: Ikea Vs Primark
Daniel Foster, Founder and technical director at 34SP.com, shares his view of good and bad sites.
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OpinionComment: Next boss Lord Wolfson’s house price warning
Retailers whose fortunes depend on an active housing market have welcomed new signs of life such as more mortgage approvals and transactions.