All Online retail & ecommerce articles – Page 376
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News
EBay's new courier service attracts major US retailers
eBay’s new courier service, eBay Now has attracted major US retailers such as Target, Best Buy, Walgreens and Macy’s, reported Mashable.The service launched in October last year and is now available in San Francisco, New York and San Jose. The service allows shoppers to order items for same-day delivery throughout ...
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AnalysisOracle Retail Week Awards: Asos’ appeal makes it a global star
Fashion specialist Asos is named the 2013 PayLater Pure-Play Etailer of the Year following a storming performance in 2012.
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AnalysisAnalysis: There’s more than one way to keep the tills ringing
Tesco turned up the pressure on price again this week with its Price Promise scheme. But price isn’t everything.
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AnalysisOracle Retail Week Awards: Sir Philip Green – taking retail to new levels
Sir Philip Green, winner of this year’s Outstanding Contribution to Retail award, talks about building his empire, US success and doing his bit for the industry.
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AnalysisVideo: Argos boss questions the need for store staff in digital world
Argos managing director John Walden has warned that the role of the store sales person is under threat because of the depth of product information available digitally.
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NewsRetail Week Live: House of Fraser on the hunt for more click-and-collect-only stores
Department store House of Fraser is eyeing further locations for the click-and-collect stores it began trialling 18 months ago.
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NewsRetail Week Live: Cheap 3G and better wi-fi will be game-changers in m-commerce
Ubiquitous wi-fi and cheap 3G on tablets will be big game-changers in mobile commerce over the next year according to retail’s ecommerce gurus.
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AnalysisVideo: Customer service critical to specialist retailers' survival, says Dixons' Seb James
The overhaul of Dixons’ dismal customer service reputation has been critical in turning around the fortunes of the electricals retailer, delegates at Retail Week Live heard.
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OpinionComment: Is the Morrisons and Ocado tie-up a good idea?
It’s always nice to be vindicated, or, to paraphrase Keynes, it is better to be roughly right than precisely wrong.
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NewsOcado reports 14.4% year-on-year jump in first-quarter sales
Online grocer Ocado has reported a 14.4% year-on-year increase in sales to £185.5m in the first quarter buoyed by new customers.
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NewsMorrisons enters talks with online grocer Ocado as profits fall
Morrisons has entered discussions with online grocer Ocado to kick-start its online grocery offer after profits fell last year.
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NewsRetail Week Live: M&S 'delighted' with Cheshire Oaks performance
Marks & Spencer head of new channels Benjy Meyer said the retailer is “delighted” with the performance of the technology in is multichannel showcase store in Cheshire Oaks.
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AnalysisVideo: Retailers should not fear poor reviews, says Kiddicare boss
Retailers should not be afraid of publishing negative consumer reviews online, according to Kiddicare chief executive Scott Weavers-Wright.
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AnalysisVideo: Debenhams' Cristofoli - ‘Anonymous’ consumers demanding better service
The growth of “digital anonymity” is presenting a whole new set of customer services challenges to retailers, according to Debenhams’ marketing director.
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NewsRetail Week Live: Retailers must understand the omnichannel customer journey
Understanding the customer journey is one of the biggest challenges facing retailers as they strive to become omnichannel, according to a panel at Retail Week Live.
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News
Walmart launches online product range
Walmart has launched an online range of products from small and medium-sized enterprises owned by women on its website, to support economic empowerment.More than 200 items, from jewellery and iPad cases to coffee beans and clothing, will be sold on the Empowering Women Together section of Walmart.com.The range comes from ...
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News
Otto Group records rise in revenue
Online and mail order specialist Otto Group recorded a 2% rise in revenue to E2.1bn (£1.83bn) for the year to February 28, 2013.While not disclosing figures, the company said that it achieved its highest profit in a decade and that 80% of sales now come from ecommerce.Otto is restructuring its ...
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Opinion
Blog: Retailtopia - mapping out a proper returns journey
BT is today launching the findings of Retailtopia, a year-long investigation into the challenges facing the retail supply chain. I was lucky enough to be involved in a panel discussion to review the findings of the research and two words dominated the event: transformation and urgency.
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AnalysisAsda and HMV: The pros and cons of a potential acquisition
The world of retail was surprised today by the news Asda is understood to have expressed an interest in collapsed entertainment retailer HMV.
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NewsMajestic Wine to relaunch website with personalised ranges
Wine warehouse Majestic Wine is to relaunch its UK website to feature localised ranges and improved customer recommendations this summer after hiring multichannel consultant Javelin Group.