Move of the Week: Radical changes at the top of JLP

John-Lewis-Waitrose

In any other week, the news that the boss of Britain’s largest retailer is to leave his post would headline any people news bulletin. But in a remarkable few days that also saw Argos’ John Rogers join Dave Lewis in announcing his (more imminent) departure, the restructure announced by John Lewis Partnership has to take top billing. 

To recap, JLP has announced that it plans to organise and manage the partnership as a single business rather than as two separate business units. Led by the chair designate, Sharon White, a new seven-strong executive team will have responsibility for JLP’s overall strategy and performance. Divisional boards will be dissolved and there will no longer be separate managing directors for the John Lewis and Waitrose brands.

This is radical stuff that has huge implications not just for JLP’s strategy and structure but for the culture of the organisation.

Leaving aside the business rationale, the transition to this new operating model will unquestionably be difficult and at times extremely painful.

 

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