All Series: Hermes supply chain blog articles – Page 4
-
OpinionBlog: Connecting with consumers via innovation
As consumers expect a more seamless experience, Hermes’ Jon Ormond assesses the need to connect with mobile shoppers to offer a ‘smarter’ service.
-
OpinionBlog: Can we stop the looming lorry driver crisis?
There are many industries that rely on a migrant workforce, but retail has a greater reliance than most.
-
OpinionBlog: The Oscars of home delivery are upon us
As awards season takes hold, Hermes’ Gabrielle Gregoire assesses the importance of accolades in recognising excellence in the supply chain.
-
OpinionBlog: Adapting to the next day delivery norm
Next day delivery is now becoming the new norm for online shoppers, recent data from IMRG and Metapack found.
-
OpinionBlog: Supply chain successes of Christmas 2016
Following on from 2016’s peak trading period, Hermes’ Ashley Walker assesses the delivery sector’s performance and spreads the good news.
-
OpinionBlog: Why parcel tracking keeps customers calm
My boyfriend went a bit mad in the January Sales last week. Enticed by a 30% off promotion online, he bought enough winter woollies to get him through until March.
-
OpinionBlog: Helping retailers to beat the basket blues
In the wake of the festive retail season, Hermes’ Matt Diner looks at why consumers abandon their online shopping baskets.
-
OpinionBlog: Will driverless cars revolutionise retail delivery?
One of the biggest challenges faced by retailers and logistics firms ahead of Christmas was finding enough lorry drivers to move goods around.
-
Opinion
Blog: The tech delivery trends tipped for 2017
Hermes’ David Turner takes a look at the technology trends set to shape the supply chain in the coming year.
-
OpinionBlog: Confessions of a Black Friday bargain hunter
Black Friday has been and gone and this year it appears that retail’s supply chains have stood up well to the year’s biggest delivery stress test.
-
OpinionBlog: How dedication keeps deliveries on track
Ahead of Black Friday, Hermes’ Carl Lyon looks at the couriers going above and beyond the call of duty to ensure customer fulfilment.
-
OpinionBlog: Black Friday web growth creates returns headache
There’s only a week to go to the biggest (and most painful) day of the year for those working in retail’s supply chain.
-
OpinionBlog: Refining the supply chain for Black Friday
Hermes’ Carole Woodhead shares retailer insights into coping with added pressure on delivery services over the Black Friday weekend.
-
OpinionBlog: How to survive Black Friday – are you prepared?
As the retail calendar rolls into November, retailers are once again bracing themselves for Black Friday.
-
OpinionBlog: Why giving back gives back to businesses
Raising money for charity is a great way of improving brand awareness and increasing team morale, says Hermes’ Andy Baxter.
-
OpinionBlog: Asos's supply chain charms the millennial shopper
Asos posted stellar results this week as it reaps the benefits of a supply chain geared up for millennial shoppers.
-
OpinionBlog: The importance of investing in the business leaders of tomorrow
Hermes’ Wendy Davis on why developing up-and-coming talent is crucial to ensure the future prosperity of the logistics sector.
-
OpinionBlog: Why aren't we personalising delivery options?
Personalisation has been the buzzword for the past year. Retailers are investing to tailor the product and content each shopper sees.
-
OpinionBlog: Driving change in retail through the millennial generation
Hermes’ Joanne Morley explains why millennials’ online shopping habits are influencing big decisions in logistics and retail.
-
OpinionBlog: Sales is vanity, profit is sanity - except in online?
’Sales is vanity, profit is sanity’ goes that old retail idiom. But why does that not apply to the world of online delivery?