All Social media articles – Page 33
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OpinionRetail surgery: How will ASA regulations affect Twitter and Facebook?
ASA regulations now incorporate social media. How will this affect how we communicate about our company on Twitter or Facebook?
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OpinionTried and trusted
By harnessing social media retailers can give customers what they want, says Rick Bendel.
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AnalysisJoin the social club
Facebook and Twitter are easy ways for retailers to spread the word about their brand, but how well are they being used for customer service? Rebecca Thomson puts retailers to the social media test.
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Opinion
Dune's Facebook store
Dune has followed the lead of Asos and one of a select few retailers to invest in F-commerce and open a Facebook store.
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AnalysisGetting networked
Social networks have infiltrated much of the retail industry in the past few years, and recruitment hasn’t escaped.
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Opinion
Simple steps to improve social media performance
Internet consultancy Auros has produced some interesting information on retailers and their social media performance.
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NewsDixons exec: ‘Best Buy is barely a competitor’
One of Dixons’ directors has laughingly dismissed any threat to the market-leading electricals group from recent entrant Best Buy.
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Opinion
How the Angry Birds shop got more traffic than M&S
The success of the Angry Birds online shop is a testament of how quickly things can gain traction on the web if they capture consumers’ imagination.
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AnalysisAnalysis: Why Wi-Fi will win
As more in-store services move online, Rebecca Thomson looks at whether retailers will need to invest in providing free customer Wi-Fi
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NewsBoden launches social network to boost loyalty
Catalogue and online retailer Boden has launched its own social network to help customers engage with the brand and drive loyalty.
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News
Netflix to link accounts with Facebook
Netflix has reportedly begun asking users to link their Netflix accounts with Facebook in order to share information about what films they are watching with friends and family.Netflix has been rolling out versions of the new Facebook integration to test users over the past few weeks. Facebook is increasingly being ...
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Opinion
Tesco on Facebook
Tesco has soft-launched a new Facebook page in an attempt to better connect with shoppers via social media.
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NewsRetailers need to be creative to succeed on Facebook
Retailers need to be creative and work out how to use information on Facebook to make the network work for them, Facebook’s head of mid-market sales for EMEA said.
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Opinion
How retailers can become more sociable
Social networks are a confusing phenomenon for many businesses, and retailers are no exception. The industry tends not to feature high up on lists like the recent Social Brands 100 by the UK consultancy Headstream – only three retailers made it into the top 20 of this one.
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NewsPets at Home launches iPhone app
Pets at Home has launched a free pet care application for iPhones and iPads allowing pet owners to receive news and offers.
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OpinionRetail surgery: Will the integration of social media into our website drive traffic?
Will the integration of social media identity into our website drive traffic and is it worth the investment?
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NewsSocial media yields £1.5m sales for Tesco
Tesco’s clothing division has generated £1.5m of sales via social media in the past year to date and will continue to bolster its credentials in the fashion world.
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AnalysisFacebook shopping
Asos’s move to make its Facebook page transactional signals exciting opportunities for retailers to leverage their social network ‘fans’ into hard sales
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NewsRetailers sign up to Facebook's new discount service
Retailers including Argos and Debenhams have teamed up with Facebook to offer location-specific deals to users of the social network.
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Opinion
Why it will pay to be aware of social commerce
Social networks are already a fairly well established part of marketing, customer service and advertising – the next stage will see them muscling in on transactions.