Retail Week gets invited on a fair few stores tours by retailers keen to show off their latest formats.
So our invitation to Topps Tiles’ new sleek Boutique format in Walton-on-Thames, Surrey last week - grateful as we were - came as no surprise.
What did come as a surprise, however, was that boss Matt Williams seemed thrilled to unveil the store’s top-of-the-range customer toilets - not usually the first port of call on a store tour.
There was method in his madness though: “If you’re a tile retailer, why wouldn’t you have great loos?” laughed Williams. Topps is clearly feeling flush if it can splash out on such fancy toilets.
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