All Amazon articles – Page 106
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NewsOracle Retail Week Awards 2010: The Winners
The full list of winners from last night’s Oracle Retail Week Awards.
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NewsRWC2010: Amazon rules out stores and grocery offer
Amazon UK has ruled out opening stores and offering food “for the foreseeable future”, its managing director, Brian McBride, has told the Retail Week Conference.
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OpinionDeal with complaints first time
Don’t let complaints escalate - deal with them swiftly from the front line
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News
Customer satisfaction with top retailers improves
Customers’ satisfaction with retailers improved for the first time after three quarters of small declines, according to the National Customer Satisfaction Index.
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News
Books Etc gears up for online comeback
Books Etc will be resurrected next week as an online offer, after the brand and website was bought out of administration following the collapse of parent Borders UK last year.
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Opinion
Ocado, or Ocadon’t?
Had a very interesting day in Nottingham at Boots on Friday, but will save that for my next post and instead concentrate on the weekend’s big story, the news that Ocado has appointed advisers ahead of a possible float.
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NewsAmazon hires new entertainment chief
Amazon has hired former head of Cdiscount.co.uk Andy Jones as had of its home entertainment arm in the UK as the etail giant’s sales and profits soar.
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NewsAmazon sales soar
Giant e-tailer Amazon has revealed a fourth quarter 49% uplift in sales to $4.56bn in its international arm, which includes the UK as well as German, Japanese, French and Chinese operations.
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AnalysisOnline ratings and reviews
Amazon pioneered them and other online retailers have followed suit. So are ratings and reviews worth adding to your website and what are the risks?
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News
‘iPod’ the most searched-for brown goods brand term
“Ipod” is the most searched-for brand term on the internet in the brown goods sector, generating 9% of all searches in a month.
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News
Apple iPad to shake up books market
Apple has unveiled the much-anticipated iPad that it said will ignite the e-books market.
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AnalysisOn the right channel?
With most online retail propositions now up to scratch in terms of customer delivery, what’s the best way and which is the best channel to differentiate your offer?
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NewsAmazon opens up music downloads to Android users
Amazon UK has launched a mobile application that allows customers with Google Android-based mobile phones to buy and download music from Amazon’s MP3 music store.
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AnalysisNRF: US retail IT leaders follow the consumer
The technology show at NRF had all the normal high-tech gadgets, but US retail’s IT leaders are increasingly focused first and foremost on the customer, finds Joanna Perry
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AnalysisHow the online revolution transformed retail in a decade
10 years ago Retail Week’s headlines reflected online and value retail being in their infancy. At the start of the next decade, Sara McCorquodale examines what the sector can learn from the last one
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NewsAmazon to ship larger Kindle to UK this month
Amazon will start shipping the large-screen version of its Kindle e-reader to the UK later this month.
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NewsSnow causes retailers to shut up shop
The heavy snow has caused havoc for retailers with many of the major chains shutting shops early so staff can get home safely.
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NewsAmazon extends free post and packaging to all products
Amazon UK has extended its offer of free delivery and packaging on all of its products following a trial over Christmas.
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OpinionA hangover from Monday’s online retail madness
This Monday was predicted to be the zenith of the Christmas trading peak online, but the take away from 2009 is that retailers must make their own luck online.
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NewsPostal strikes called off
Etailers will be breathing a sigh of relief this morning as the postal strikes have been called off until at least the New Year.