All Customer articles – Page 112
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Analysis
How can retailers generate revenue from Snapchat?
Ahead of Snapchat’s UK boss Claire Valoti’s keynote at Retail Week Live 2017, we look at the ecommerce potential of the social platform.
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VideoWatch: 25 years of Muji in posters and products
Japanese retailer Muji is celebrating 25 years in Europe by creating a timeline of its poster campaigns to showcase the evolution of the brand.
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AnalysisAsos: Amazing stats hold lessons for other retailers
Fashion specialist Asos positions itself as a “global fashion destination for 20-somethings” and generally executes that ambition consummately.
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NewsTed Baker boss Kelvin: 'No one wants Black Friday'
Ted Baker boss Ray Kelvin said today that the retailer will reluctantly participate in Back Friday.
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AnalysisAnalysis: Four ways M&S could improve its in-store experience
A better shopper experience might make Marks & Spencer store closures less likely.
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Retail VoiceHow can grocery retailers improve their customer experience?
Blue Yonder’s global study reveals how to deliver a better customer experience and how to overcome the challenges in meeting shoppers’ expectations.
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AnalysisA look at Asos’s website through the years – Retail Week's Etail Evolution
Asos was one of the first online-only fashion retailers to enter the market, but how has its offer changed since it launched in 2001?
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NewsCo-op Food launches new ad campaign pushing its ethical roots
The Co-op has unveiled an advertising campaign for the run-up to Christmas to coincide with its new membership scheme and revived logo.
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OpinionRetail surgery: Why retailers need to speed up in-store payments
Why retailers need to speed up in-store payments with mobile points-of-sale
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Retail VoiceFour ways retailers should prepare for peak selling days
Preparing for upcoming peak selling days is vital for retailers who want to capitalise on the discount day phenomenon. ChannelAdvisor reveals how.
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OpinionOpinion: Emotion tracking – insight into customers or a bit creepy?
Ask any retail exec what is the most important part of their business and you will likely be told the customer.
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Retail VoiceOptimising payment strategies to boost cross-border sales
Understanding local payment landscapes when entering any market is vital. Adyen explores these in China, Brazil, Mexico and Southeast Asia.
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AnalysisOpinion: How shopping centres can copy theme parks to drive engagement
As shopping centres’ footfall edges down, can they increase their appeal to shoppers by adding a mix of leisure to their retail offer?
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AnalysisOpinion: Why John Lewis's marketing material needs a good edit
Shop the hand-picked, curated and edited collection – why do retailers insist on using three marketing terms when one will do?
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OpinionOpinion: The modern challenges redesigning how we shop
Recent headlines about how accessible the once-distant world of luxury retailing is fast becoming have got the industry thinking.
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AnalysisOnline secret shopper: Tesco Clubcard should encourage trial, not frustrate
Now that companies can understand the ‘why’ as well as the ‘what’, Clubcard should enable Tesco to get smart with customer data.
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NewsCo-op launches new membership scheme after pilot boosts sales and traffic
The Co-op aims to recruit a million new members over the next five years and to increase sales to members so they account for half of the total.
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GalleryStore gallery: H&M's biggest UK store opens at Westfield London
Swedish fashion retail giant H&M opened its biggest UK store at Westfield London on Friday, continuing its British expansion plan at a pace.
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GalleryStore gallery: Why Montreal's retail reputation is hotting up
There is a lot to recommend Montreal as a destination, not least the retail provision that sets it apart from many other cities.