All Customer articles – Page 81
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News
Retail sales hit by uncertainty around Brexit
Retail sales slipped in February as lingering Brexit uncertainty dented consumer spending.
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News
Three-quarters of shoppers fear no-deal Brexit food price rises
Over three-quarters of UK shoppers are concerned about the price of supermarket food and drink in the event of a no-deal Brexit.
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Analysis
Analysis: What happens when retailers get political?
Retailers have traditionally remained neutral on political and societal issues, but times are changing. Should your brands take a stance on contentious matters?
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News
Ted Baker to ape streetwear brands with monthly drops
Ted Baker is set to launch monthly ‘drops’, releasing a limited run of product for just 48 hours every month.
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Retail Voice
How mobile can turn loyal customers into brand advocates
As Brits reach for their smartphones to ‘go shopping’, retailers need to be thinking mobile-first to provide those perfect customer experiences.
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News
Shop price inflation rates highest in six years
The rate of shop price inflation hit a six-year high in February due to economic uncertainty and ongoing supply chain issues.
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Retail Voice
2019’s three key payment technology trends
With consumer desire for speed and efficiency driving new payment technologies, here are the top trends retailers should focus on.
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Analysis
Revealed: Top five retailers for value-driven shoppers
Find out which retailers price-conscious consumers will flock to in 2019 in Retail Week’s new report.
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Analysis
Long read: The future of fashion
As London Fashion Week kicks off, Retail Week looks at what the future holds for the fashion industry, which is in the midst of unprecedented change.
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Opinion
The shift from buying to renting is revolutionising retail
Whenever I give talks on the store of the future, I always sum up with this line: the store won’t just be a place to transact but also to eat, play, work, discover, learn and borrow.
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Analysis
2027: the death of cash and what it means for retail
Countries such as Canada, Sweden and Japan have a lot to teach the UK about preparing for the shift to paperless payments, a new Retail Week report reveals.
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Retail Voice
Changes to Google Shopping: what you need to know
On January 31, Google imposed new requirements for price comparison websites operating within its Comparison Shopping Service (CSS) programme. Here’s how it affects UK retailers.
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News
Boots poaches Aldi director to bolster marketing team
Boots has snapped up Aldi’s marketing director Adam Zavalis as its new director of brand and communications.
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News
Opinion: Successful shops must be about more than shopping
When John Lewis unveiled its Westfield London store last year, managing director Paula Nickolds described it as a place “to shop, do and learn”.
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Data
Retail sales grow at fastest rate since June
Retail sales grew at the fastest rate since June last month as post-Christmas discounting convinced “cautious consumers” to part with their cash.
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News
Consumer confidence in UK economy slumps to seven-year low
Consumer confidence slumped in January as concerns about personal finances and the UK’s economic outlook heightened.
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News
Intu Watford ploughs £1m into grab-and-go food offer
Intu Watford is ploughing £1m into a new grab-and-go food proposition as it ramps up its catering credentials.
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Opinion
Opinion: We must become a nation of 'customer-keepers'
There’s no doubt that retailers across the UK are navigating very stormy waters. The ability to shop anytime, anywhere, anyhow has changed consumer behaviour more profoundly and rapidly than ever before.