All Dixons Carphone articles – Page 25
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AnalysisAnalysis: Shop Direct and M&S on the changing face of customer experience
Retail Week’s inaugural Customer Experience Summit highlighted how businesses are transforming in response to shopper expectations.
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NewsDixons Carphone using technology to bring people back to shops
Dixons Carphone’s new in-store price comparison tool Pin Point brings customers into its shops, according to marketing director Julian Diment.
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AnalysisAnalysis: Connect with your customers at the Customer Experience conference
The Retail Week Customer Experience conference will explore how retailers can connect with their digitally savvy customers.
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NewsDixons Carphone aims to double value of business as it reviews international markets
Dixons Carphone hopes to double the value of its business in the next three or four years as it “thinks very hard” about how to operate in its international markets.
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NewsDixons Carphone to reimburse customers who ordered iPhones at Phones 4u
Dixons Carphone is stepping in to reimburse customers who pre-ordered an iPhone 6 with Phones 4u after its administrator reported pre-orders would not be refunded.
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OpinionComment: What brands can teach retailers about consumers
As retailers such as Nike and Apple have shown, brands can often breathe fresh ideas and expertise into retailers and their customer service.
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NewsBreakfast briefing: Retail news on Tesco, Zara and Dixons Carphone
Retail news round-up on September 25, 2014: Leading Tesco investor sells shares; Zara’s UK profits fall; Dixons Carphone appoints marketing communications director
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AnalysisAnalysis: What does Phone 4u’s collapse mean for the mobile retail market?
After Phones 4u’s sudden collapse, what does the future hold for the highly competitive and rapidly changing mobile phone retail landscape?
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NewsDixons Carphone hits out at PwC claims of limited interest in Phones 4u stores
Dixons Carphone said it is “surprised and disappointed” that Phones 4u’s administrator PwC said there was “limited interest” in the collapsed phone retailer’s stores.
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NewsPhones 4u administrator closes 362 stores with loss of 1,697 jobs
Phones 4u’s administrator PwC is closing 362 of the retailer’s stores permanently with the loss of 1,697 store staff.
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NewsBreakfast briefing: Retail news on Tesco, M&S and Dixons Carphone
Retail news round-up on September 23, 2014: Tesco strikes deal with M&S to get Alan Stewart on board early, Sir Richard Broadbent undert pressure to quit as Tesco chairman, Dixons Carphone proceeds with plan to buy 50 to 100 Phones 4u stores.
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InterviewInterview: Ao.com’s John Roberts on IPOs, hot stone massages and playing Cilla Black
Ao.com’s founder John Roberts tells Retail Week why maintaining the etailer’s culture is more important than its share price.
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NewsTech & Ecomm Summit: Dixons Carphone's IT overhaul will create 'huge benefit'
Dixons Carphone is overhauling its IT infrastructure to create a ‘huge competitive benefit’, according to its multichannel director Jeremy Fennell.
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OpinionComment: Phones 4u and the importance of supplier relationships
Phones 4u’s administration indicates the importance for retailers to value their relationships with their suppliers in order to stay competitive.
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AnalysisScottish independence: Retail chief executives give their verdict
On the day Scotland heads en masse to the polling booths, Retail Week rounds up how retail bosses expect Scottish independence will impact the retail industry and affect consumers.
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NewsPhones 4u demise could spark controversial e-cigarette store openings
E-cigarette shops are among controversial frontrunners to take on empty Phones 4u stores after the retailer collapsed this week.
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NewsDixons Carphone reaches agreement to save jobs of 800 Phones 4u staff
Dixons Carphone is to save the jobs of 800 Phones 4u staff, Retail Week can reveal.
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OpinionComment: Dixons Carphone and the secret to a happy retail marriage
In the wake of Dixons Carphone’s merger, what lessons can retailers learn to ensure their mergers are successful long term?
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AnalysisPhones 4u administration: What retailers need to know
Phones 4u is set to plunge into administration after EE ended its contract with the retailer. Retail Week takes a closer look at the situation.
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NewsDixons Carphone's Seb James expects iPhone 6 to trump iWatch
Dixons Carphone boss Seb James predicts the rumoured launch of an iPhone will have a bigger impact than an unveiling of an iWatch despite the phone’s expense.