All Innovation & disruption articles – Page 33
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OpinionOpinion: Retail’s winners have never feared disruption
Two words are pretty much guaranteed to pop up in any retail conversation today – ‘transformation’ and ‘disruption’.
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Retail VoiceFour ways to revolutionise CX with data capture tech
Jamie Dickinson, retail sales director for UK and Ireland at Datalogic, reveals the four areas retailers should be focusing on in 2019 to improve customer experience.
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OpinionRetail’s next tech tidal wave is closer than you think
It’s not just the high street that’s changing, it’s the entire retail landscape.
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OpinionOpinion: Bricks and mortar are alive and kicking
Lord Kirkham is unequivocal: physical stores have had their day, but not so in my book.
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OpinionHow artificial intelligence is disrupting retail
The sooner retailers start experimenting with artificial intelligence and learning more about how it can improve their customer experience the better.
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DataHow to respond to a data hack: a four-step guide
With Superdrug and Dixons Carphone experiencing an increase in cyber threats, retailers must invest in systems and processes to protect their customer data.
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OpinionOpinion: Partnerships with start-ups are the future of retail
It’s hardly breaking news that large traditional retailers are struggling to keep up with growing transnational corporations.
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OpinionOpinion: Customers don't say goodbye when they leave
When customers start spending their money with newer retail firms, they won’t bother to say goodbye to you.
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NewsGreendeck eyes new clients after Tech. Awards win
Greendeck is targeting new clients after the business was crowned start-up of the year at the Tech. Awards last week.
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Retail VoiceTop 20 money makers: the retailers driving profits
A tech strategy that frees up staff to ensure a customer-centric business can help retailers achieve profit growth.
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NewsIceland unveils Innovation Lab line-up
Iceland has revealed the eight start-ups that will join its first Innovation Lab accelerator programme designed to make the most of digital opportunity.
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VideoWatch: Ocado's Clarke on AI and 'self-disruption'
Ocado chief technology officer Paul Clarke drops into the Tech. studio to chat robotics, AI and “self-disruption”.
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NewsWinner of Tech. Sprint hackathon revealed
After a fiercely contested 24-hour hackathon, IT consultancy BJSS was crowned winner of this year’s Tech. Sprint with a multi-step solution that nudges shoppers towards eco-friendly products.
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VideoWatch: Mark Steel on the voice shopping and AR future
Sainsbury’s Argos digital director Mark Steel on what makes a great voice shopping experience and the importance of bringing together brilliant tech and brilliant staff.
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VideoWatch: The latest robotics trends in retail
Robotics are increasingly being deployed in retail, particularly in warehousing and distribution.
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AnalysisTech. talking points: AI, tech talent and marketplaces
From AI to the speed of innovation and the dearth of women in digital careers, Tech. 2018 covered some of the biggest retail issues of the moment.
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VideoWatch: Spoon Guru's Stripf on personalisation in grocery
Markus Stripf, co-founder and chief executive of Spoon Guru, discusses how personalisation and AI are changing shoppers’ habits and what is going to happen next.
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VideoWatch: Mediamarkt's Wild on why robots aren't a gimmick
German electricals retailer Mediamarkt’s chief innovation officer Martin Wild on the unexpected perks for in-store robots and why being first is worth the investment.