All Innovation & disruption articles – Page 36
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News
Mall owner Intu tests e-games and AI in tech tie-ups
Shopping centre group Intu has linked with seven start-ups to try new ways of complementing bricks and mortar with digital technology.
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Retail Voice
Encourage consumer spending by delighting shoppers
How retailers can ensure this year’s projection of consumer spending comes to fruition
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Analysis
How chatbots have brought Marks & Spencer to a new audience
In a fast-paced digital environment where the competition is just one click away, offering a great customer experience is important.
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Analysis
Analysis: Tech benefits of the Sainsbury’s-Asda merger
In the official announcement of Sainsbury’s plan to merge with Asda today, the grocer flagged technology and innovation as a key benefit of the deal.
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News
Argos bolsters tech team with 150 new roles
Argos is increasing the size of its in-house technology team by a quarter to drive innovations and improve the convenience of its shopping experience.
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Retail Voice
Eliminate in-store queues – not revenues
Sebestyén Dóra, head of business development at Ultinous, on the three ways predictive queue management can help to boost business.
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News
FeelUnique rolls out pre-orders for cult beauty items
FeelUnique is launching a pre-order service which will allow customers to buy new products a month ahead of their release, Retail Week can reveal.
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News
Sainsbury's pilots deliveries by electric cargo bikes
Sainsbury’s is piloting grocery deliveries by electric cargo bikes as the retailer seeks “greener” and “more efficient” fulfilment options.
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Retail Voice
Getting personal: Why convenience is not enough
Future tech investment strategies need to look beyond the practical and towards a more personal approach, says Kendal Stacey, major account manager at Daisy.
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Interview
Q&A: JD.com boss Liu on robots, millennials and the UK
JD.com boss Richard Liu talks to Retail Week at the World Retail Congress about his UK ambitions, Cambridge vs. Silicon Valley and staying relevant.
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Analysis
Analysis: Alexa, how can my brand top voice search?
Consumers are increasingly using voice to search for products, companies and services, with media analytics firm ComScore forecasting that half of all searches will be carried out this way in just two years.
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News
Retail will be run entirely by robots, says JD.com boss
JD.com chief executive Richard Liu says that, in the future, retail will be operated not by humans but by “data, technology and robots”.
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Analysis
Special report: How voice tech will transform retail
As voice-enabled assistants become the norm, how can retailers make themselves heard?
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Retail Voice
Four ways to build the ultimate customer experience
David Turner, senior director EMEA marketing at Oracle NetSuite, explores what today’s customer is looking for both online and offline.
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Retail Voice
Is the growth in voice search just hype?
With 50% of all online queries predicted to use voice search by 2020, there’s no doubt the phenomenon is on the rise.
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News
Alibaba adds ‘sight’ capabilities to its smart speaker
Alibaba has launched the latest iteration of its AI-powered speaker with visual capabilities that allow the device to read and understand written text.
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Retail Voice
How to stand out in a crowded marketplace
Smurfit Kappa vice-president of innovation and development Arco Berkenbosch explains how creative packaging solutions can help increase sales for retailers.
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Retail Voice
The key behaviours of a retail disruptor
JDA Software vice-president of retail industry strategies JoAnn Martin looks at new research that explains how disruptive retailers are shaping the future of the industry.
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Opinion
How to get your digital transformation off the ground
Digital transformation comes at a price: the cost of new technologies, the risk of embracing these; and the disagreements you face with those who say “but we’ve always done things this way”.
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News
L'Oréal snaps up AR-tech beauty firm ModiFace
L’Oréal has acquired Canadian augmented reality and artificial intelligence focused beauty company ModiFace to bolster its digital capabilities.