All Marks & Spencer articles – Page 91
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NewsMarks & Spencer Asia boss Pascal Martin departs
Marks & Spencer’s Asia boss Pascal Martin is to leave the retailer next month as chief executive Marc Bolland aims to turnaround M&S’ fortunes.
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OpinionComment: Retailers must evolve with the times to remain customer-centred
I’m sure that, like me, you’ve been glued to the recent BBC2 series Robert Peston Goes Shopping. The series provided a concise but definitive history of retailing in the UK.
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AnalysisAnalysis: What will the retail board of the future look like?
Marks & Spencer digital boss Laura Wade-Gery has warned about the dearth of multichannel positions on retail boards, but businesses will likely have to update other top roles too.
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OpinionComment: Product curation adds value to shopping
Working in executive search means that every week I have the privilege of talking to interesting people.
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NewsMarks & Spencer records rise in food sales
Marks & Spencer has enjoyed strong sales at its food business as shoppers flocked to buy premium groceries.
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OpinionComment: Time to recognise big retail’s role in economic recovery
Ed Miliband’s ideas to tackle the burden of business rates on small businesses should be welcomed and will help stimulate the more detailed debate that’s needed if a solution to this punitive cost on retail is to be found.
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NewsFormer M&S multichannel boss Dom McBrien joins The White Company
Former Marks & Spencer multichannel director Dom McBrien has joined fashion and homewares retailer The White Company.
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OpinionComment: Why in-store technology is just part of the selling process
The days of the unassisted sell, courtesy of a bank of iPads, are not just numbered, they’re probably done and dusted.
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NewsMarks & Spencer insists it has no stock problem despite selling out of key autumn lines
Marks & Spencer has insisted it has no problem with the stock levels of its critical autumn fashion range despite having already sold out online of sizes in some of its key lines.
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NewsShoppers shun m-commerce as retailers hope for mobile Christmas
The majority of shoppers are yet to embrace m-commerce and have no plans to over the next year despite retailers forecasting a “mobile Christmas” this year.
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InterviewInterview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
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NewsM&S digital boss bemoans dearth of multichannel directors
The lack of multichannel directors on retail boards is hampering the long-term development of digital initiatives, according to Marks & Spencer ecommerce boss Laura Wade-Gery.
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AnalysisAnalysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.
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AnalysisAnalysis: Which multichannel gadgetry really presses shoppers' buttons?
Multichannel gadgetry is high on retailers’ investment agenda. Sarah Butler investigates which technologies are genuinely improving the customer experience and which are detracting from it.
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AnalysisAnalysis: How can retailers prepare for the mobile revolution?
As mobile technology continues to influence the virtual and physical shopping experience, Jon Severs looks at how retailers can prepare for the mobile revolution.
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Analysis
Analysis: Multichannel makeovers create valuable returns
For any retailer, taking a step back and giving the business a multichannel makeover can be a valuable exercise. Glynn Davis examines retailers’ strategies for improving their operating models.
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NewsBreakfast briefing: Retail news on Tesco and M&S
Retail news round-up September 18, 2013: Tesco to unveil own-brand Hudl tablet device; M&S to use mobile technology to communicate directly with workers in Asian factories
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NewsMarks & Spencer launches east London design studio
Marks & Spencer has launched an external design studio in partnership with the British School of Fashion intended to foster creativity and develop talent.
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AnalysisAnalysis: Retail warehousing witnesses battle of man versus machine
Retail warehousing is witnessing the rise of the machines as automated technology takes over processing, stock management and storage duties from humans. Will man or machine be the ultimate victor?
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AnalysisAnalysis: How smartphone technology is boosting supply chain transparency
As mobile phones become widespread, it’s easier for news of factory conditions to reach shoppers direct. How are retailers using technology to increase supply chain transparency?