All Online retail & ecommerce articles – Page 83
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GalleryIn pictures: A look inside AO’s first ever physical retail format with Tesco
AO has opened its first-ever physical retail format in partnership with grocery giant Tesco.
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AnalysisSocial mobility champion: How AO is helping kids break into the digital economy
AO.com, and its charismatic founder John Roberts, are committed to doing what they can to promote social mobility and get young people into an area where businesses are still hiring: digital
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VideoMade opens shoppable virtual showroom as it blends digital and physical
Homewares and furniture retailer Made.com has launched a shoppable virtual showroom as it adapts to changes in consumer behaviour accelerated by the pandemic.
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Retail VoiceHow the marketplace model can help retailers nail Christmas trading
This year alone, up to 50% of buyers have shopped for items they’ve never bought online before. So how do retailers meet this volume of demand during the crucial Golden Quarter? Mirakl’s James Bulmer says marketplaces are the answer.
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AnalysisLocal heroes: The retailers benefiting from the rise of localism
Since the lockdown, people have taken to shopping where they live and local retailers have come to the fore. Many have adapted, served and won loyal customers over the past eight months. Retail Week highlights some of the thriving businesses that hold lessons for all of retail.
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NewsMarks & Spencer reports early surge in Christmas spending searches
Marks & Spencer has recorded rocketing searches for Christmas products on its website, reinforcing industry views that shoppers may spend early this festive period.
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AnalysisMy lockdown lessons: Learnings from Crosstown Doughnuts, Pets at Home, Tails.com and Karma
From ways of working to new partnerships and changes of direction, the pandemic has brought out the best in retail as well as posing challenges. Directors of start-up businesses and big retail names share their takeaways.
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AnalysisDigital Fashion 40: The retailers fashioning an online future
The Digital Fashion 40, a new benchmark produced by Retail Week and data analytics specialist The Smart Cube, analysed every aspect of UK fashion retailers’ online performance, including their digital capabilities, website traffic, customer experience and brand sentiment.
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AnalysisSix ways Amazon, Levi’s and more are transforming their businesses
With retailers forced to rethink their operations to meet new customer demand, cut costs and ultimately survive, RWRC’s latest report reveals where retailers should be placing their time, money and energy in the year ahead.
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Opinion‘Alibaba’s $3.6bn splurge cements value of stores in retail’s future’
Alibaba, one of the world’s largest ecommerce players, this week splashed $3.6bn on its latest big-money acquisition.
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Retail VoiceThree big decisions retailers make when choosing a new logistics facility
The growth of the online retail sector had already resulted in a surge of warehouse enquiries before the pandemic, but with the busy Christmas period fast approaching, the demand for fulfilment is about to get even greater.
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NewsIceland ramps up same-day delivery plans with ‘Swift’ trademark
Iceland has ramped up plans to offer a rapid grocery delivery service after registering the ‘Swift’ trademark with the Intellectual Property Office (IPO).
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Retail VoiceRetailers can't delay making customer experience effortless
Customers are not waiting patiently for laggard retailers to catch up with their digital offerings. Capita explains why agility and adaptability is not a nice-to-have but a prerequisite for success – and is easier than many may think
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NewsOnline sales growth slows despite new lockdown restrictions
While more lockdown restrictions were introduced across the UK in September, online sales growth normalised to pre-Covid levels.
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Opinion‘John Lewis’ non-retail ambitions rely on restoring retail success’
One of the most striking aspects of today’s strategy update from the John Lewis Partnership was the extent to which the retailer is staking its future on what strategy director Nina Bhatia termed “non-retail”.
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NewsAmazon appoints new European fashion boss
Amazon has promoted Ruth Diaz to the role of head of Amazon Fashion Europe.
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OpinionMove of the Week: Can Boohoo’s new supply chain boss prove doubters wrong?
Boohoo’s appointment of Andrew Reaney to the new role of responsible sourcing director is either a significant step on the path to a more sustainable future or an exercise in window dressing designed to relieve pressure on the under-fire retailer.
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AnalysisJohn Lewis Partnership’s strategy: Has Sharon White got it right?
As John Lewis Partnership unveils its full-year resuts, Retail Week looks back at the strategy outlined late last year by chair Dame Sharon White to transform the business. Will it work?
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AnalysisSeven big mistakes that retailers keep making online
Online is a more important channel for retailers than ever. But far too many businesses are still making mistakes that irritate customers and hinder conversion. Retail Week highlights seven of them
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Retail VoiceHow to ensure this Christmas is one to remember for all the right reasons
Retailers that gift consumers with seamless experiences will be the ones to sparkle in this most unpredictable of Christmases, says Capita’s Alan Linter