Online retailer N Brown reported a “significant increase” in PPI information requests and complaints (PIRs) in the lead up to the claims deadline of August 29.

In August, it received more than 10 times the average volume of PIRs than received in the months prior to this. Around 110,000 PIRs were received in August and more than 40,000 in the final week before the deadline.

The retailer said this was in line with the wider industry. Many retailers that offer credit options and store cards have been hit by PPI claims.

N Brown had already paid out £108m to settle PPI claims to date; however, it warned it could need to make an additional £20m to £30m provision.

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