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As employees adjust to flexible working, Jamf’s head of business development Kieran O’Connor says digital transformation should still be a top focus for retailers to support their workforce.
More retailers than ever before are examining their remote employee and work-from-home policies as a result of the pandemic.
Digital transformation is as much about cultural change as it is technological transition. Defined by technology, sure, but also defined by the ease with which employees can use technology to do a great job in the working style of their choice.
“Digital transformation is as much about cultural change as it is technological transition”
Employees now not only want, but need, workplace technology that combines smart devices with easy access to data and the opportunity to connect and collaborate from anywhere.
Using digital to support your retail staff
One of the main factors critical to digital experience is the ability for teams to be able to tap into apps and resources to effectively plan, collaborate and execute activities.
This is imperative not just for those retail staff working at head office, but also those working on the front line because using intuitive, up-to-date mobile devices makes the sales process seamless for both the employee and the customer.
“When companies invest in a new platform or technology for staff, maintaining the focus on digital user experience can be challenging”
As retailers implement new technologies for their employees, aiming for greater productivity and smooth user experiences, how can they manage their devices? The answer lies in a mobile device management (MDM) solution.
When companies invest in a new platform or technology for staff, maintaining the focus on digital user experience can be challenging. IT departments become overburdened with tasks such as password resets and software rollouts.
MDM helps IT teams to automate and eliminate such tasks, maintaining the digital employee experience that ensures high levels of employee engagement, motivation and productivity – all factors that are crucial right now.
Download Jamf’s latest whitepaper here to learn how digital transformation is crucial to growing businesses. You’ll also discover how Europe’s fast-growing designer homeware brand Made.com has made employee experience a critical part of its transformation journey.
Kieran O’Connor is head of UK business development at Jamf
