The 2006 Business Continuity Management Survey found that many companies were leaving themselves vulnerable to disruption after disasters, such as the Buncefield oil depot explosion or terrorist attacks like the London bombings in July last year.
Of retail managers questioned, 71 per cent said they thought a business continuity plan was important, however only 41 per cent had one in place.
Most of those that did have a plan found they had shortcomings when tested.
One in 10 retailers shares its contingency plans with suppliers and shareholders and one in five shares relevant information with customers.
Chartered Management Institute director of marketing and corporate affairs Jo Causon said: 'There appears to be a mismatch between the perception of the need for business continuity and the reality that little action is taken to prepare and plan. Unless appropriate and effective business continuity processes are thoroughly considered, organisations leave themselves open to a variety of threats and potential disruption.'
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