All Series: Retail surgery articles – Page 21
-
OpinionRetail surgery: How can I use music to drive footfall and enhance customer experience?
With festivals and gigs more popular than ever, how can I harness the power of music to drive footfall in-store and enhance the customer experience?
-
OpinionRetail surgery: Enrolling employees into pension schemes - how can I prepare?
I understand that all UK legal employers will soon have a legal obligation to enrol employees into a pension scheme. How can I prepare?
-
OpinionRetail surgery: Is there any value in entering into corporate trade agreements?
I assumed that entering into corporate trade agreements was a last resort for struggling businesses, but is there value in it for retailers and if so, what are the key considerations?
-
OpinionRetail surgery: What does 'shopper marketing' mean?
I keep hearing the term ‘shopper marketing’. What does it mean?
-
OpinionRetail surgery: What should I look out for when outsourcing my data centre hosting?
I’m looking to outsource our data centre hosting to an external supplier. What should I look for in a potential provider and how do I ensure that I receive true value from the relationship?
-
OpinionRetail surgery: How can I meet my health and safety obligations when using contractors?
When using contractors, how can I ensure that I satisfy my health and safety obligations to prevent prosecution by the Health and Safety Executive?
-
OpinionRetail surgery: What is the value of a chief operating officer?
Why should retailers hire a chief operating officer, and what value do they provide?
-
OpinionRetail surgery: How can I cut energy costs?
I’m concerned about increasing energy prices. What can we do to cut these costs without interrupting business and do we have any legal obligations to save energy?
-
OpinionRetail surgery: To what extent can a retailer enforce dress code rules?
To what extent can a retailer enforce rules about the appearance and dress code of their store colleagues?
-
OpinionRetail surgery: Is a transactional Facebook store worth the investment?
Will setting up a transactional Facebook store drive loyalty to a retailer’s brand in the long term, and is it worth the investment?
-
OpinionRetail surgery: Is recycling cost effective?
We’ve looked into recycling more but it’s easier and costs the same to send all of our rubbish to landfill. Will recycling ever make sense?
-
OpinionRetail surgery: What must be removed from premises to give vacant possession?
We have served a notice to terminate a lease. What do I have to remove from the premises in order to give vacant possession?
-
OpinionRetail surgery: How can I protect my business against late payments?
I’m finding that many of our bills are being paid up to a month late. How can I protect my business against late payments?
-
Opinion
We’ve made a mistake that has impacted sales. How do we recover?
We’ve made a significant mistake with our customer proposition that has impacted sales and profitability. How do we recover the situation?
-
OpinionRetail surgery: How can in-store radio enhance the retail environment?
How can we ensure our in-store radio is enhancing our retail environment and working to the best effect?
-
OpinionRetail surgery: Can suppliers dictate retail prices?
Is it possible for a supplier to dictate the price at which I can sell its goods?
-
OpinionRetail surgery: How can data mining protect my profits?
My stores are suffering major internal losses. How can data mining help to protect my hard-earned profits?
-
OpinionRetail surgery: How do I automate our telephone customer service effectively?
I want to automate our telephone customer service, but how can I ensure the system helps my customers effectively without alienating them?
-
OpinionRetail surgery: How do I tighten performance management procedures?
I want to tighten performance management procedures. How can I implement a system that will support the company’s position should we find ourselves in a tribunal?
-
OpinionRetail surgery: How can I increase our Facebook followers?
How can I increase the number of people following us on Facebook and, more importantly, use the channel to drive in-store footfall and purchases?