All Series: Retail surgery articles – Page 31
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OpinionRetail surgery: Visual merchandising display costs
How can I keep the costs of my visual merchandising displays to a minimum and how regularly do I need to change them?
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OpinionRetail surgery: Preventing queues at tills
What can we do to prevent customers abandoning their shopping baskets and not spending because of queues at our tills?
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OpinionRetail surgery: Controlling student discount giving
We think our store staff are giving away student discounts when they shouldn’t. How can we put a stop to this?
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OpinionRetail surgery: Making TV screens in-store pay for themselves
We are interested in using TV screens in stores for marketing purposes, but how can we make them pay for themselves?
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OpinionRetail surgery: Using loyalty cards to win back customers
How can our loyalty cards be used to win back previously faithful customers?
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OpinionRetail surgery: Preventing ‘card not present’ fraud
We have noticed a marked surge in ‘card not present’ fraud. What are the key things we should be doing to prevent this?
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OpinionRetail surgery: Avoiding discrimination claims in interviews
What are the key questions managers should steer clear of when interviewing candidates to avoid discrimination claims?
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OpinionRetail surgery: Using EPoS data to gain customer insight
We don’t have a loyalty scheme, but want to use our EPoS data to get some insight into our customers’ spending habits. What should we be looking at?
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OpinionRetail surgery: Asking landlords for a rent holiday
I am considering approaching my landlord for help because I might not make my rent payment at the next quarter date. What are my options?
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OpinionRetail surgery: Effective recruitment
I typically find that our store managers simply replace employees using the same contract and hours of work. How can I guide them to recruit more effectively?
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OpinionRetail surgery: Breaching exclusivity or terminating a supplier contract
A supplier appears to be unstable but we are tied to an exclusive contract for a product. What are the implications if we breach exclusivity or just terminate?
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OpinionRetail surgery: Preparing yourself for rates revaluation
I am concerned that the rates revaluation next year is going to affect my business. How can I make sure I’m ready when it does come in?
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OpinionRetail surgery: Impact of the new shareholder rights legislation
What is the impact of the new shareholder rights legislation being implemented in August, and what are the key changes that will come into force?
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OpinionRetail surgery: Renegotiating contracts over IT operating costs
We have to reduce our IT operating costs, but know our suppliers are suffering too. How can we renegotiate contracts so both parties are satisfied?
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OpinionRetail surgery: Making the case for centralised visibility of spending
I work in a retail procurement team and feel the business would benefit from centralised visibility of spending. How can I make the case for this?
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OpinionRetail surgery: Make the delivery of facilities management to stores more efficient
What can we do to make the delivery of facilities management to stores a more efficient process?
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OpinionRetail surgery: Working with voucher code sites
How can we work with voucher code sites so they only publicise codes that we want to make openly available?
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OpinionRetail surgery: Hidden costs when relaunching e-commerce sites
We plan to relaunch our e-commerce site and have been given a cost for development. Will there be any hidden costs for the business?
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OpinionRetail surgery: Reducing the complexity and cost of supporting IT in stores
How can we reduce the complexity and cost of supporting IT in our stores?
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OpinionRetail surgery: What to expect from law requiring screening of online customers
We have heard a law is coming in that will require us to screen our online customers to check their age. Is this going to be difficult and expensive to do?