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Tech and IT leaders at retailers are facing mounting pressure to do more with less. Across all departments, budgets are tightening and operations are becoming more streamlined to improve productivity and drive efficiencies. Adopting the right tech to tackle these critical issues is essential to succeed in retail today.
Join Retail Week, Holland & Barrett, Slack from Salesforce, Nobody’s Child and EE for this free virtual event where we will explore how tech leaders are setting the agenda to drive greater innovation. Hear how tools ranging from digital assistants and AI-driven customer support to collaboration and workforce platforms are tangibly boosting the bottom line.
Register to watch the virtual event for free here. You’ll discover:
- How to optimise your IT and tech strategy to meet growing operational demands with shrinking budgets
- The role of digital assistance tools in empowering your retail colleagues to deliver better results
- Real-world examples of AI in action and its impact on customer and colleague experiences
Meet our speakers
Lucy Grimes, Head of Operations, EE
Lucy Grimes is responsible for ensuring the seamless functioning of retail operations, driving efficiency and implementing strategic initiatives to achieve business objectives. EE is rolling out Experience stores across the country. Designed to empower customers with the best connectivity and technology solutions for their connected life, the concept reinvents the role of the traditional phone shop, enabling shoppers to get up close and personal with the latest innovations and communities a dynamic space to work, learn and play. EE’s retail strategy seeks to reinvent the role of retail in the telco industry putting innovation, personal experience, and community service front and centre.
Rosie Carr, Head of Engineering, Holland & Barrett
Rosie Carr has been the Head of Engineering at Holland & Barrett for almost three years. She is an experienced technology leader having worked within the IT industry for over a decade with experience in notable companies such as Comparethemarket.com. At Holland & Barrett, Rosie leads the cloud platform team. She is knowledgeable about how to drive continuous improvements and development through automation and creating innovative ways to empower engineers while providing a reliable, scalable and secure platform. She has used agile methodologies to fail fast, learn fast and deliver at pace so has ample advice on how to change the status quo to thrive in today’s retail landscape.
Petra Barbieri, Senior Solution Engineer, Slack from Salesforce
Petra Barbieri is an experienced technology leader as a Senior Solution Engineer at Slack by Salesforce. This follows her previous roles at notable companies including those in the retail space such as Asos. At Slack, and throughout her years as an engineer, Petra has gained knowledge of what tech stack lies behind high-performing retailers. Petra currently works with enterprise and mid-market companies so understands how strategies can differ and what it takes to scale up and maintain growth.
Andrew Xeni, Founder and Chairman, Nobody’s Child and Founder and CEO, Fabacus
Andrew Xeni is a visionary technology and retail entrepreneur; founder of award-winning businesses that are reshaping their industries. After building a successful family manufacturing business supplying the UK high street, Xeni went on to establish responsible fashion brand Nobody’s Child, as well as building technology ventures Fabacus, where he serves as CEO, and Soreto, where he acts as Chair. Operating globally, his businesses are servicing some of the world’s largest organisations in licensing and retail, including Tesco, NBCUniversal and Samsung. Xeni also welcomed Marks & Spencer as a strategic investor and minority shareholder in Nobody’s Child.
Passionate about shaping the future of sustainable retail, in 2023, Fabacus and Nobody’s Child collaborated to launch a digital product passport solution driven by compliant product catalogues, in preparation for incoming legislation around the world, set to redefine and evolve the retail landscape.
Rebecca Taylor, Commercial Content Editor, Retail Week (host)
Rebecca Taylor is Retail Week’s Commercial Content Editor. She is responsible for helping to grow and deliver bespoke reports and events across themes from stores and the consumer to supply chains and tech.
With several years of experience in content-focused roles, Rebecca specialises in across-the-board brand engagement and storytelling. Rebecca has been recognised by the Professional Publishers Association (PPA) and Conference News with their respective 30 Under 30 awards and sat on the PPA’s Next Gen Board, which aims to encourage inclusivity of younger voices across the special interest media sector.
Venue
Online
