All Online retail & ecommerce articles – Page 413
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AnalysisSites: John Lewis Vs Argos
Matt Gordon, Co-founder of Limited Space, shares his view of good and bad websites.
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OpinionCustomer service worth talking about
Customer service is increasingly the key point of difference for retailers.
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OpinionHow Dixons boss Sebastian James intends to see off the online threat
New Dixons boss Seb James marked his 100th day in the job last week and today, presenting the retailer’s full-year results for the first time, outlined his strategic priorities.
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Opinion
BT Expedite and Aurora Fashions hit double top at Awards
We came out on top in two categories at this year’s prestigious Retail Week Technology Awards, scooping the prizes for EPoS Initiative of the Year and Multichannel Integration of the Year.
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NewsMumsnet launches new marketplace
Mumsnet has launched a new marketplace partnering with retailers including M&S, Toast and Clarks.
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NewsShop Direct hires banking boss as its new chief executive
Shop Direct has hired banking boss Alex Baldock as its new chief executive.
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NewsRetail sales values jumped 3.9% in May
Retail sales values, excluding fuel, jumped 3.9% year-on-year in May as Brits prepared to celebrate the Queen’s Diamond Jubilee.
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NewsSales at The Hut soar by 71%
Online retailer The Hut, owner of sites including Iwantoneofthose.com and Zavvi.com, has posted surging revenue growth for the first quarter of the year and agreed a new three-year banking facility.
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NewsKiddicare to roll out localised websites
Morrisons-owned maternity etailer Kiddicare is localising prices on its international websites to make its offer more targeted and competitive.
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AnalysisHighs and lows of click-and-collect
As retailers step up their multichannel offers, click-and-collect forms a core part of the shopping experience. Anna Richardson Taylor examines some of the more – and less – impressive services.
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NewsMajestic Wine hires new commercial boss
Majestic Wine has appointed a new commercial director as it continues to defy market conditions to record sales increases.
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News
Ahold’s chief executive anticipates profit boost
Ahold’s chief executive Dick Boer has said that he anticipates linking the retailer’s bricks-and-mortar operations to bol.com in future, as a means of boosting profit at the recently acquired online retailer.Boer told newspaper Het Financieele Dagblad that he sees possibilities to work together in categories such as cooking and home ...
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NewsOnline sales surge during Jubilee
Online sales soared 13% year-on-year last month helped by the Queen’s Diamond Jubilee.
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OpinionComment: Preparing for website traffic peaks
Week in, week out we read stories about websites failing in the face of overwhelming success.
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OpinionBoost for Argos as it stems decline
So used has the City become to dismal trading at Home Retail’s flagship Argos business that any sign of respite prompts jubilation.
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OpinionEcommerce skills gap is hard to fill
Mind the gap – the skills gap that is. Everyone knows that supply can’t meet demand when it comes to ecommerce roles.
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AnalysisAnalysis: Why Walmart shoppers are scared of spending online
Walmart’s Pay With Cash scheme allows shoppers to order online and pay with cash in store. But when paying for their goods, 40% of them chose to use other forms of payment - Retail Week’s content partner StorefrontBacktalk asks why.
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NewsAmazon challenges Apple with iTunes-style service
Amazon is taking on rival Apple by strengthening its online music store.
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OpinionSocial media is not about follows or likes
For retailers, social media can be much more than just a broadcast or customer service tool.
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NewsJubilee drives strong week at John Lewis
The Diamond Jubilee celebrations, two bank holidays and the fall of half-term all combined to boost sales by 18.1%to £63.1m last week.