All Series: Retail surgery articles – Page 18
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AnalysisRetail surgery: How can store staff add value to the shopping experience?
My customers are coming into stores armed with more information than my staff. How can I make sure my store staff still add value to the shopping experience?
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AnalysisRetail surgery: What are the rules for Sunday working during the Olympics?
Can retailers require employees to work on Sundays during the Olympics?
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AnalysisRetail surgery: How do online retailers comply with the rule change concerning cookies?
How must online retailers comply with the change in rules concerning serving website cookies on UK visitors’ computers?
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OpinionRetail surgery: How do I make sure salespeople know as much as consumers?
In today’s digital age, consumers are typically more informed than salespeople. How do we combat this?
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AnalysisRetail surgery: Does changing an employees bonus scheme affect their T&Cs?
If a retailer is considering changing employees’ bonus schemes, how should it implement the changes to their terms and conditions?
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OpinionRetail surgery: How can I challenge my IT provider to support my revenue?
How can I challenge my IT provider to support my revenue?
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OpinionRetail surgery: How can I avoid being accused of copyright infringement?
How can I avoid being accused of copyright infringement when many of our new season clothes are based on high-end designers’ collections?
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OpinionRetail surgery: How can retailers keep pace with increasing consumer demands?
How can retailers keep pace with consumer demand for product variety and availability, competitive pricing and flexibile delivery time slots?
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OpinionRetail surgery: Can a disciplinary process proceed for an employee on sickness absence?
Can we continue with a disciplinary process for an employee who is off work sick?
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OpinionRetail surgery: How can we improve supplier relations?
Relations with many of our suppliers have soured. How can we improve this without offering more generous payment terms?
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OpinionRetail surgery: Click-and-collect: What do I need to have in place?
Click-and-collect: What do I need to have in place?
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OpinionRetail surgery: What should I be looking for from our ideal supplier?
I have been asked to run the selection process for a third-party logistics partner for our retail business. What should I be looking for from our ideal supplier?
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OpinionRetail surgery: How can I combine a customer database and social media?
We have an existing customer database and we are very active on social media. How do we combine the two for greater effect?
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OpinionRetail surgery: How can I streamline my branding, store design and merchandising?
How can I make sure my branding, store design and merchandising processes are all brought together in a more streamlined process?
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OpinionRetail surgery: Is cloud computing a viable alternative data storage system?
Is cloud computing a viable alternative data storage system? How do the cost-cutting advantages and the legal risks balance out?
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OpinionRetail surgery: What type of staff training should I provide?
We keep being told that staff training is key, but what type of training should we provide?
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OpinionRetail surgery: Do I need to be PCIDSS compliant as an independent retailer?
I am an independent retailer and have been told by my payment provider I could be fined if I am not PCIDSS compliant. What does this mean, and how do I become compliant?
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OpinionRetail surgery: Sales volumes at the expense of margins - is this the right thing to do?
We have cash flow problems, so should we focus on driving sales volumes at the expense of margins?
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OpinionRetail surgery: What should I consider when integrating merchandise planning?
What are the major stumbling blocks when trying to integrate merchandise planning across a number of channels?
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OpinionRetail surgery: Social media - how can retailers make up for lost time?
Our business has not been focused on social media until fairly recently. How can we make up for lost time?