All Series: Retail surgery articles – Page 9
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OpinionRetail surgery: How can branded retailers improve their price positioning in the current competitive arena?
Branded retailers – particularly fashion retailers – often find it hard to find an optimal price position for their customers.
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OpinionRetail surgery: What can retail boards do in 2014 to increase profit margin?
Part of the challenge for retail boards is that digitally-enabled customers are interacting with their businesses in ways that drive up operational complexity. What do retailers need to do to reverse this trend?
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OpinionRetail surgery: Should Sunday trading hours be reformed?
The birth of online shopping opened up a whole new experience for shoppers – they’re now accustomed to a certain level of convenience.
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OpinionRetail surgery: How can stores think beyond their own shop windows?
Retailers in premium shopping centres have to compete with 200 to 300 stores in close proximity, all vying for the same footfall.
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OpinionRetail surgery: What is the best way for retailers to use Apple’s iBeacon?
What is the best way for retailers to use Apple’s iBeacon?
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OpinionRetail surgery: How can retailers optimise time spent on staff training programmes?
Retailers don’t have a usual nine-to-five working day, so finding the time to organise effective training programmes for staff and management can be difficult.
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OpinionRetail surgery: How can vouchers link the digital and physical worlds of shopping?
Vouchers have long been accepted as a mechanism for generating sales, recognising loyalty and attracting new customers.
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OpinionRetail surgery: How can I measure the return on investment of staff training?
Budgets are on the up and confidence is returning after a difficult few years in the retail sector. But it’s still not easy, and if managers are to secure increased training budgets they will have to demonstrate perceptible value.
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OpinionRetail surgery: How can retailers design for Generation Z shoppers with short attention spans?
How can retailers design for Generation Z shoppers who are in a constant state of partial attention?
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OpinionRetail surgery: How can the retail sector improve its CSR image?
Corporate social responsibility (CSR) initiatives are becoming an increasingly powerful tool for retailers, with businesses including Waitrose working hard to improve their image.
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OpinionRetail surgery: Should I convert to mobile PoS or keep a degree of fixed PoS?
Should I convert to mobile PoS or keep a degree of fixed PoS?
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OpinionRetail surgery: Do retailers have to do more than just sell?
Do retailers have to do more than just sell?
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OpinionRetail surgery: Is shipping from store right for my business?
Ship-from-store can drive incremental sales, cost savings and create significant customer service benefits; it should be a no-brainer for UK retailers, but many are still missing out.
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OpinionRetail surgery: What impact will wearable technology have on retail?
Wearables, or wearable technologies, are different to mobile devices.
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OpinionRetail surgery: What is the best way to adopt new technology?
Despite vast investment, retail IT projects routinely fail to deliver. Retailers spend a lot of time and effort on increasingly sophisticated technology, so how should they be developing and adopting it?
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OpinionRetail surgery: What’s the best way to target older customers?
Sweeping judgments are often made on the basis of age, but are today’s stereotypical ‘older shoppers’ set in their ways and unlikely to be a target opportunity for anything new?
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OpinionRetail surgery: How do retailers achieve operational efficiency?
How do retailers achieve operational efficiency without compromising customer service?
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OpinionRetail surgery: Do I need a .London domain name?
Does my business need a .London domain name?
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OpinionRetail surgery: How do I get the best value from my logistics supply chain?
I’m reviewing my logistics supply chain for 2014 to make sure I’m getting the best value – what type of questions should I ask?
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OpinionRetail surgery: How can suppliers properly support retailers during the January sales?
Given the pressure of the January Sales period, the support that retailers receive from their regular suppliers can make or break sales levels in what is a small window of opportunity.