Halfords is facing further disruption due to problems at its new distribution centre, which will likely have an effect on second quarter sales, according to one analyst.
The retailer suspended its 24-hour delivery service and admitted to having âsystem issuesâ, according to the Daily Mail, which yesterday revealed similar problems at its new facility, which opened in July.
The next day delivery service had been stopped as concern grew about stock levels in stores, according to the newspaper.
Staff said the situation was âmanicâ.
A Halfords spokesman conceded there had been some teething problems but said the retailer is âconfident the majority of these are behind usâ.
Numis analyst Andy Wade said it is âclearâ the troubles will have âsome impactâ on Q2 like-for-likes.
He said: âNon-optimised supply chain will impact Q2 LFLs: There will always be issues when implementing a new DC and, having spoken to management, Halfordsâ view is that the move has been âvery well executedâ.
âHowever, management acknowledges that there has been 4-5 weeks where the business has been âstruggling to get product through the DCâ and there have been âbad daysâ. We understand that the business is now âpast the worstâ but there is still âsome catching up to doâ to fill shelves.
âHowever, the rationale for the DC move remains clear and, encouragingly we do not expect to see downgrades.â
Halfords estimates the new centre will make savings of ÂŁ4m a year by 2011.
















No comments yet