John Lewis visits and sales have climbed after price promise relaunch and ad debut

John Lewis Never Knowingly Undersold tagline, 2024

Source: John Lewis Partnership

Visits to John Lewis’ website and store sales have risen since the reintroduction of the Never Knowingly Undersold price promise and associated ad, Retail Week can reveal.

John Lewis announced the return of the price pledge early last month and followed it up with the first of a golden quarter series of ads that started to air on September 19.

 

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