PROMOTIONAL RESEARCH
A five-step guide to future-proofing your business
The ultimate goal for any retailer is to meet the needs of its customer. Explore how unified retail can be beneficial in this digital guide from Retail Week and Salesforce.
Consumers don’t think in channels and nor should retailers. Unified retail takes omnichannel further by breaking down channels and creating a shopping experience based on the customer’s own terms.
In this digital guide you will discover how to:
- Create a customer-centric culture
- Introduce key performance indicators
- Invest in the areas that are right for you
- Leverage your assets
- Collaborate with the best partners.
Salesforce, the Customer Success Platform and world's number-one CRM company, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit salesforce.com or engage with us on social media.View full Profile
