John Lewis and Dunnhumby unveil real-time customer insight platform

John Lewis Liverpool store

Source: Shutterstock

John Lewis Partnership and customer data specialist Dunnhumby have launched a new insights platform designed to provide real-time insights to partner brands as well as to the retailer.

The launch of the improved platform follows a pilot scheme which the partnership said is already delivering a “more tailored and rewarding shopping experience” and increasing brands’ sales.

 

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